Raccoon Mountain Campground & Caverns

This review is of the Raccoon Mountain Cabins only: On March 4, I reserved a cabin for the weekend of March 22&23. A deposit was paid, additional reservations made for a cave expedition. I notified the property that we would arrive late on Friday night and requested their after-hours envelope. The only telephone contact I had was making the initial reservation. Upon arrival, no envelope was there. When I called the after hours phone number I was informed that someone had telephone and cancelled our reservation. They did ask for the reservation number or name of the person cancelling. I suspect, someone wanted this cabin and took a chance that they could get the existing reservation cancelled. It worked. We spent more than twice the money staying elsewhere. Throughout the staff was rude, unhelpful and insisted that someone in our party (my husband, his 17 and 23 year old sons) had cancelled. This was NOT true. At 10:30 at night they would not even help us by suggesting somewhere else. In frustration and anger, I pushed over 2 metal pieces of furnature on thier porch. They are now claiming $400 worth of damage. Absolutely outrageous. Beware. Stay elsewhere.