Question 1

Is Urban Pothos Houseplant Shop open on Monday?

Accepted Answer

Urban Pothos Houseplant Shop is closed on Monday. Urban Pothos Houseplant Shop is open Sun-Sat 11:00 AM-7:00 PM.

Question 2

How often should I water my cactus?

Accepted Answer

For most cactus species, you want to water once a month. That's all they need. In their natural habitat they rarely receive rainfall and we want to try our best to replicate their habitat in our home. There are exceptions though. Christmas, Thanksgiving, and Easter cacti are all forest dwelling cacti and, as a result, require water more often.

Question 3

What plants are pet-friendly?

Accepted Answer

As a rule, the vast majority of houseplants are slightly toxic to dogs and cats. If you have pets, you should definitely avoid lilies of every kind. As for plants that are pet-friendly, there are plenty of options including peperomias, calatheas, marantas, and pilea. At Urban Pothos, we mark all pet-friendly plants with a little paw print so it's easy to figure out.

Question 4

Can I re-pot my plants at Urban Pothos?

Accepted Answer

While we sell everything you need to repot your plants, you cannot repot them at any Urban Pothos location. We do offer a repotting service though...let us do the work for you.

Question 5

How many Urban Pothos locations are there?

Accepted Answer

We have two locations for your shopping experience. One is located in Downtown Raleigh at 704 W Peace Street. The other is located in Raleigh Iron Works at 1101 E Whitaker Mill Rd Suite 122.

Question 6

When should I repot my plant?

Accepted Answer

It's all about the roots when it comes to repotting. There is no set time or timeline for repotting. It is completely dependent upon your plant's roots. If you start to notice roots coming out the bottom of the pot, then it is time to repot. If you pull your plant out of its pot and notice tons of roots, some might even wrap around the root ball, then it's time to repot. If your plant's soil mix seems to no longer hold water or you notice your plant's leaves are yellowing unexpectedly, it might be time to repot.

Question 7

Can I return a plant after I've purchased it?

Accepted Answer

Unfortunately, we are unable to accept returned plants or refund/ exchange plants. Once a plant is purchased, we have no way of knowing what happened to that plant or in what conditions the plant was kept when it left our shop. However, if you have a problem with your plant (pests, disease, fungal) within 7 days of purchasing, we will gladly replace the plant with one of equal value. After this period of time, we do not accept returns and do no issue exchanges or refunds for plants.

Question 8

Can you keep my spouse from knowing I bought more plants?

Accepted Answer

Probably not but we certainly won't say anything.

Question 9

Does Urban Pothos sell potting soil?

Accepted Answer

We have a wide selection of soils for your plant needs.  You can choose to purchase high-quality artisanal mixes perfect for any houseplant. We carry multiple small brands that are excellent. Additionally, you may choose to mix up your own potting mixes at our Soil Bar where we have everything you need for creating high-quality potting mixes from scratch. Soil bar mixes are sold by weight.

Question 10

Does Urban Pothos donate to charity?

Accepted Answer

At Urban Pothos, we are proud of our charitable contributions, and we focus mostly on the communities where our shops are located. In other words, our charitable dollars stay in our community. Currently, Urban Pothos is proud to support the LGBT Center of Raleigh, various agricultural organizations, women's health causes, children's education, and many other worthy causes.

Question 11

How often should I water my plant?

Accepted Answer

The general rule is to water your plant about once every 7-10 days when the top 2 inches of its soil feel dry. However, this is a general guideline, and the frequency will vary depending on your home's environment. Humidity, light, and temperature all play a role in this. If your houseplant's soil feels dry, then give it water. If it feels wet, hold off a bit longer.

Question 12

Do you offer workshops for school groups?

Accepted Answer

Yes, we do! We offer specially priced workshops for school groups. We are happy to come to your school to teach your class about plants and their needs, among other topics. Please contact us, and we will work out the details.

Question 13

Do we offer private workshops?

Accepted Answer

Yes, we do! If you're interested in booking a private workshop session, contact us via the contact form on our website or by messaging us on Instagram. We offer various packages to suit your needs but do require a minimum of 10 people. This is a great option for birthdays, corporate or company events, and other gatherings.

Question 14

Where can I sign up for a workshop?

Accepted Answer

All our workshops are listed on Eventbrite. You can search for "Urban Pothos" there and find everything we offer at any time. We also keep our workshops updated on our website, and you can find a link to our workshops on our Instagram page (@UrbanPothos).

Question 15

Do we offer workshops and classes?

Accepted Answer

Yes, we offer workshops! Each month, we offer 2-3 different workshop sessions covering a variety of topics, from Houseplants 101 to Terrarium Building, at various locations across the city.

Question 16

How long has Urban Pothos been in business?

Accepted Answer

Urban Pothos was founded by J. Harvey in January of 2021.

Sun	11:00 am-7:00 pm
Mon	closed
Tue	11:00 am-7:00 pm
Wed	11:00 am-7:00 pm
Thu	11:00 am-7:00 pm
Fri	11:00 am-7:00 pm
Sat	11:00 am-7:00 pm

Urban Pothos Houseplant Shop

CLOSED NOW 11:00 am-7:00 pm

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