Simone Gampel RD

Trustworthy
Customer Service
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FIRST OF ALL LET ME START BY SAYING THAT SIMONE GAMPLE IS THE MOST UNPROFESSIONAL PERSON THAT I HAVE EVER DEALT WITH IN THE HEALTH CARE INDUSTRY. I HAD A TELEHEALTH MEETING WITH HER IN WHICH SHE WAS A HALF AN HOUR LATE. ( really 40 mins because they tell you to go on 10 minutes prior) I BARELY GOT AN APOLOGY FROM HER. THEN SHE LEFT THE CALL FOR 5 MINS BECAUSE SHE HAD TO TELL HER NEXT APPT THAT SHE WOULD BE RUNNING LATE. SHE FINALLY COMES BACK AND STARTS ASKING QUESTIONS THAT SHE SHOULD ALREADY KNOW ABOUT ME. SHE HAS MY FILE RIGHT THERE. SHE SLSO DOESNT KNOW THAT I AM ON A SPECIAL LIVER SHRINKING DIET PRIOR TO SURGERY AND SAYS TO ME… “I DONT KNOW WHY DR CREANGE HAS PATIENTS DO THIS DIET, HES THE ONLY ONE WHO DOES THIS… HES NEW ANYWAY.” ARE YOU SERIOUS???? WHO SAYS THIS TO A PATIENT???? MIND YOU,,,DR CREANGE HAS BEEN WITH SUMMIT MEDICAL FOR A YEAR AND A HALF!! NOW.. SIMONE IS A NUTRITIONIST… I LITERALLY GOT ZERO INFOR MATION ABOUT WHAT FOODS I SHOULD BE EATING,,,, NONE, NO INFO AT ALL. SHE KEPT RUSHING ME OFF THE TELEHEALTH CALL TO GET TO HER NEXT PATIENT. ALSO,SHE KEPT SAYING TO EMAIL HER WITH ANY QUESTIONS (ANY QUESTIONS???? I HAD TONS OF THEM SINCE SHE DIDNT GIVE ME ANY INFO!!) SHE JUST WANTED ME OFF THE CALL. SHE WAS ALSO ***EXTREMELY CONDESCENDING*** TO ME. SHE WAS RUSHING ME AND WASNT EVEN PAYING ATTENTION TO QUESTIONS I WAS ASKING HER. SHE THEN SAID SHE WOULD EMAIL ME THE DIET AFTER THE SURGERY WHICH I ALREADY TOLD HER 3 TIMES I ALREADY HAVE,,,,,, I CANNOT BELIEVE THAT THIS WOMAN WORKS IN THE HEALTHCARE FIELD BECAUSE SHE SHOULD NOT BE. THE WORST PERSON I HAVE EVER EXPERIENCED. I ACTUALLY HUNG UP THE PHONE AND STARTED TO CRY I was so FRUSTRATED. AND I DIDNT SO MUCH AS RECEIVE AN APOLOGY FROM HER AFTER I EMAILED HER ABOUT OUR AWFUL MEETING. I SINCERELY HOPE SHE GETS IT TOGETHER AND DOES NOT DO THIS TO ANOTHER PATIENT