Susan A.
1 out of 5
| Trustworthy | |
|---|
| Customer Service | |
|---|
| Recommend | |
|---|
I live almost an hour outside of La Grande, when I made an appointment, I explained to the staff that I had not seen a doctor in some time and had a lot of items to go over, I listed the items and my first item was an issue I was having with my arm. Went into the appointment on time, early, and ended up having to wait past my appointment time. When she came in there was no communication that she had limited time to go over everything, she took the lead and went over some of my issues and reprimanded me for not seeing a doctor sooner, did not know that I needed to be treated like a child. When it came time for her to leave the room, she communicated I needed to make another appointment, I explained to her that I made the appointment for my arm and she then asked me if It would be considerate of me to make time away from other patients, after her showing up late for my appointment. If there had been any communication on time constraints or any communication up front that there would be a time limit, I would have taken the lead and gone over my arm not my other issues. The lack of communication, the reprimanding was absolutely ridiculous, I would only recommend this doctor if you want to be treated like a child and not be listened to, Dr. Tracey is the perfect example of why I don't like doctors. I would recommend the free clinic over her! When I complained to the clinic directly, they found nothing wrong with the treatment. I refused to pay the copay, I was seen and nothing happened from the appointment other than me losing four hours of my time.
|