XTP Diesel & Offroad

As I regretfully write my review, I am beyond dissatisfied with XTP's customer service who chooses not to stand behind their product line of remote starters. here's a breakdown of my experience: 1) Picked up my 7.3 powerstroke truck and one remote acted funny while Troy demonstrated proper use. 2) Successful distance was approximately 200-250ft. Yes, i measured multiple times on several occasions. 3) Crank time was only for about 1-2 seconds, which resulted in dropping my truck off for another visit. Once "adjusted", I still experienced the same results as before. 4) After reaching out to the owner with consistent problems, I was instructed this must be my vehicles fault since their product "works as advertised". My truck is capable of starting without a hitch while being plugged in with my block heater connected to the oil pan (plus I have gauges), but their remote start fails miserably, yet my truck and "window tint" is to blame. My biggest question to XTP is if I can turn my key to start immediately and their remote start cannot start my truck.. what gives? Save yourself the headache after my guinea pig experience. I cannot speak on their other services and my review strictly revolves around remote starter installations only.