Donna E.
5 out of 5
After I had a hard drive crash I went to Tech Lab to help recover my documents and photos. They did an above and beyond job of making sure they could get me what I needed. After I took my recovered files home and found a few important ones missing, they let me make an appointment to personally help locate the files. While I couldn't get everything due to corrupted files (not their fault), they got me most of the missing files and went beyond my expectations. Extremely friendly, understanding, and excellent value for what they offer. Good communication and the recovery went for exactly what they quoted me (not charging extra for file search at the end) Go to Tech Lab for data recovery and you will not be disappointed with their service.
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Peter B.
5 out of 5
I came across Tech Lab randomly in my neighborhood when I was in computer crisis. What a find! They saved me from that crazy day and now even if I moved I would travel back to their convenient shop from miles away. Since then I have also recommended them to many friends and have been back several times for other supply and maintenance needs. They have been quick, straight forward and affordable. Two thumbs up!
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Mark S.
5 out of 5
Charles does phenomenal work. He's super conscientious and has gone above and beyond to take care of me at every turn. I can't recommend him enough! I had dropped my i927 down a flight of stairs and the screen was ruined. He somehow noticed that since the buttons weren't working there was likely a broken cable. After getting quotes on parts he determined that I'd be better of replacing the device. However since I was committed to retrieving my data from my digital lifeline, he suggested that he could just buy a used i927 to use as a "parts phone." That way, no matter what issues he ran into, he would have a replacement part on hand. He completed the work in half the time I expected and shipped both the repaired and cannibalized devices to me while I was traveling in California. What service!
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Betty C.
5 out of 5
Tech Lab has been to my personal residence twice for repairs and has done a wonderful job solving my computer problems quickly while providing clear communication and outstanding customer service. I recommend them to everyone!
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Felix W.
5 out of 5
It was a great experience they were really motivated to help me understand my computer and all it has to offer, I am excited to learn more.
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Juan F.
5 out of 5
We have used Tech Lab for about four maybe more years. We have called him to help us at home or dropped computers or laptops off at his store about two times a year. Sunnie has come to our home and worked on our network or computer crashing problems. He stays till it is fixed. He has provided advice that would not help him earn more money. He is frank and tells us if something is not worth repairing. He provides options letting us know up front what the potential costs and timeline might be to fix things. We trust him with our personal data.
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Mary W.
5 out of 5
Charles at Tech Lab is awesome. He totally went above and beyond to get my CPU tower fixed overnight. He also went out of his way to help my sync the e-mail on my laptop, cell phone and work computer. All this at a totally reasonable rate. I would totally recommend these guys for computer service needs.
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Scott H.
5 out of 5
i brought in my Mac powerbook yesterday. my hard drive was dead. i got swift, courteous service. i'm delighted to have found this great resource right in my neighborhood. thanks TECH LAB, seattle.
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