5 out of 5
To Ace's Automotive Repair,
I just wanted to take a minute and let you know I appreciate the quality of service and workmanship that you offer. The car I usually bring in is a lowly escort wagon, But I'm always impressed by the attention and professionalism you give to getting the car repaired correctly. I drive this car to and from work and deliver a paper route with it, so it's important to me that it's reliable and safe. I'd like to compliment whoever worked on it on April 17, they did an excellent job. Even things that are often overlooked, like lining up the notches in the hubcaps with the valve stems. NICE! With the cost of car repair being fairly expensive it's nice to drive away feeling confident my car was properly taken care of. Keep up the good work. It keeps me coming back and recommending you to others.
5 out of 5
To whom it may concern:
I just wanted to take the time to show my gratification for a job well done. I was so impressed with Jim from the first time I spoke with him over the phone to the time I picked my car up. He was professional and down to earth at the same time. When he called me back after the diagnosis to explain what the car needed he explained everything to me in layman's terms and answered all of my questions, even the ones I felt silly asking. I expressed to Jim that I'm a single mother with limited funds and he even advised me on what things needed to be fixed now so that the car was safe and what things I could save for down the road because I didn't have all the money needed for all the repairs. To me that showed that he cares more about the customer than how much he can make off the customer. I will be recommending all my family and friends to him. Finally I have a regular mechanic I can trust.