Pro TV Repair Service

Trustworthy
Customer Service
Recommend

I brought in my five year old 55" Samsung6950 4K UHD Smart TV because the main board died. I was told they had the part and could fix it for a total of $185. When I finally got the tv home it would no longer connect to my internet. I was told by Pro TV that I would have to contact Samsung to fix this problem. I did and we figured out that the TV had been repaired with a part from an older model (6900) which would not connect to my internet. When I told ProTV this he offered to try to repair it again, he tried, same problem, same old part. He then said it was probably my internet provider's fault and I should contact them. Nope, I have another Samsung and it works fine...it was the old part he used. ProTV offered to get the correct part but it would cost me close to $300. If he had told me this at the beginning I wouldn't have bothered trying to get it repaired, but now he has my $185. ProTV offered to refund me $80 and remove the part but I declined. ProTV said it wasn't their fault that my TV wouldn't connect to my internet, they had fixed the "No Power" problem and that was that. Not really standing by your work. I cannot recommend this place.