Toyota of Cleveland

He knew what we were looking for and he called and he was right.

Great people, the best dealership to do business with. From sells to service you will not find better folks than Toyota of Cleveland. My family has been buying cars from TOC for 16yrs. You will not find another dealership that will take care of you like they will. Excellent sales department and service department. This dealership gives back to the community that it operates in. They sell vehicles and build lasting relationships. You will not find a more honest dealership anywhere in the area! The next time your in need of a vehicle go see Brad Doty he will take care of you.

Anthony S assisted me. .

Susan Tubbs was the service rep that explained I have to pay more for an oil change as I have tires for life. She also explained that my car with 39000 miles needed front brakes.

I was impressed with Chucks response to some of my requests. For example: I indicated that I would like to have installed WeatherTeck floor mats. To my surprise they were installed in the Car when I went to pick it up. He also helped program my Cell phones in Bluetooth.
The transition process was smooth and efficient.

Andy was fast and curtious today.

Service was scheduled online and after arriving @ the dealership, I was ushered into the waiting room and the requested oil change and tire rotation was completed quickly.

Great - in and out of service department efficently

Andy was very helpful and friendly. He kept me informed and tried to work in getting brakes fixed.

I am always treated with pleasant service people .

Very courteous and not pushy .

Tyler and Stockton were great. They were easy to get along with

Good best experience of buying a automobile

Service is always professional, courteous and ahead of schedule.

We were interested in the Highlander or Minivan and Cory showed us both highliting the pros and cons. We never felt pressured and he made us very comfortable throughout the process.

I have always had a good experience at Toyota of Cleveland

I have always received prompt and courteous service for my Matrix.

My Tundra received the 15,000 mile servicing .

Prompt, courteous service in comfortable setting. .

Fast and efficient service. .

I just drop car off and they called me to pick it up

Quick, professional service. .

Toyota of Cleveland is the best dealership I've ever dealt with in both sales and service. I absolutely LOVE my 4-Runner and I'm always pleased with my service there.

Very satisfied. Our salesman, Mike Davis is a gentleman and trusted sales person.

Keith Jackson was my service adviser, and he did a great job of explaining my car's issues and following up with me.

I was pleased with the purchase experience, .

Fast & friendly service. .

Service was very fast. .

Came in for service on our 2003 Avalon. performed well

Anthony Sims service was waiting when I arrived for my appointment for scheduled service 125000 miles.
Anthony promptly explained what the services being performed and if I had any issues with my truck. The service was fast and efficient.

I thought the entire process was simple and quick. I felt comfortable and the service was done in a timely manner.

They take care of my care - I don't worry.

Our experience buying our Tacoma was excellent beginning with the exceptional attention of Greg Bain to our wants and needs in a truck to the end where he saw us off making sure we had bought exactly what we had come to your dealership for. We will certainly refer our friends and family to you and will make sure to see Greg Bain for any future purchase we will make. Thank you, Greg!

This is the 4 th car my family has purchased at T of Cleveland. This purchasing experience with Brad was the most positive! He was clear in describing the hybrid Prius and how it works. I knew nothing about it! He was extremely knowledgable and pleasant. I took my Rav 4 in to be serviced and within 24 hours, I was purchasing a new Pruis because it made so much sense.

All expectations of my oil change were met.

Very nice staff. Brad was excellent in walking us through the process.

Well they were helpful, it is not exactly what i want to buy but the sells person told me that i can come back and trade that in six to year so. but overall they were professional and nice. Great customer service.

Keith Jackson in Service always make sure I am taken care of and calls or texts with information about my car/service/expense to keep me updated.

This is our second car purchase with Gregg. We really appreciate how knowledgeable he is in all aspects from the actual vehicle to questions regarding financing. He never pressures us but is there to help us decide what we actually want to do. We've recommended him to several of our friends and bragged on what a great experience we've had twice with Gregg and Toyota of Cleveland!

It was the fastest and smoothest vehicle purchase I have ever experienced and I have owned quite a few vehicles. Lee was very knowledgeable about the vehicle and went out of his way to work on my behalf. Karen Baird also was very kind and helpful as well.

Came in for oil change - had an appointment. Service was quick & on time & thus my wait time was minimized.

I was greeted and treated with respect even as the temps had dropped into the low 20's with wind gusts making it feel like 0. David Elrod brought the keys and allowed me test drive the vehicle complete with teen daughter in tow. I told him my needs and requirements; he went to bat for me and met each and every one. The paperwork was very low hassle; it helped being preapproved by my bank I think but they had other options which I may keep in mind next time. Recommend? Highly! Return business? When the time is right, I won't hesitate. According to my husband, I'm not always easy to please, and I am very pleased. Thanks guys.

Always great Service !!!!! .

The took care of the oil change & told me about other maintenance needed.

Gregg was awesome! It was a positive experience until I got into the finance office. The man I dealt with was rude. He made me feel like all he wanted to do was get me out of his office. He even at one point told me that he had other people waiting.

I've always had positive experiences at Toyota of Cleveland. Everyone is so friendly and very helpful!

Gregg explained all the selling points on the Rav4,
asked questions about what we were looking for and did a very good job of fitting the right vehicle to my wife's needs.

It has always been a plesure to deal with your dealership and the service is great.

Service is always excellent. We used to have our car serviced at Lexus in Chattanooga because Richard Kramer worked there and since he started working at Toyota, we started bringing our car here just so he can be in charge of working on it. He is a good, honest service advisor that we trust and trust means a lot. If he says something needs to be fixed, we trust his word and we get it fixed.

Wonderful service, went above and beyond to get me a car I love at a great price. Would recommend to others.

Wonderful service, went above and beyond to get me a car I love at a great price. Would recommend to others.

Overall my most pleasant car buying experience. Staff was very knowledgable and friendly. And best of all the price was right!

No pressure, great selection, knowledgeable helpful sales. Overall a superb experience.

wonderfull very friendly staff

Service is always excellent.

We told Greg what we were looking for, and he narrowed in right away. We test drove 2 cars, and really liked one of them. Purchased it the next day.

Always excellent. Good people.

They did real good on it .

Brad was very professional and answered all my questions

Brad was very professional and answered all my questions

Gregg was very nice and helpful with our decision to buy a new car. He made us feel comfortable and did not force the decision on us. Everyone was extremely nice to us as we waited on paper work to be filed. It was a great experience and we will come back for our next purchase. (And ask for Gregg!)

Excellent experience buying our first car in SC from Conway Ford! Nate was great!

the staff was very knowledgable and helpful.

Mike Davis did a great job. He made our new purchase easy. No pressure and no hassles. This is our second Toyota from Toyota of Cleveland.

Sales Lee & Brad - very good!
Never like the finance part even though 0%!
Kyle handled it very well.

Roger was excellent, but the manager we spoke to was borderline rude with belittling comments.

Good service after the sale

Listened and answered all questions

Brad did a great job explaining everything from the tundra to the financing, very impressed with his abilities.

Fyi-the word billboard is spelled wrong below.

If I ever need to buy another car I am going straight to Brad Doty. He is the nicest person that I have every had when it comes to buying a car. He was great and so helpful!!

They sold a vehicle out from under me and my husband. I will not be back. My co-worker had already told me about how sorry and unprofessional Toyota of Cleveland was and boy was he right. I ended up leasing a new 4runner from another dealer in Rome, Ga. They were excellent to deal with.

Was recall on 2009 Rav4 they were all very nice and helpful.

Great deal and great experience

Great place to purchase a vehicle. Very friendly and many options to make your purchase experience a good one. I recommend toyota of cleveland.

It was pretty good except that we never got the seat repaired that was supposed to be fixed before the vehicle pickup. We had to drive over an hour to pick up the vehicle and we told them that it HAD to be done before pickup however it wasn't so we drove the car home and it still has a hole in the seat. We don't have the time to drive 2 hrs just to get the car seat fixed.

Always courteous. Outstanding service

It was a pleasant visit. Dave was polite and extremely helpful throughout the entire process. Even though I did not purchase a vehicle, I will be going back to buy one at a later date

Buying the car: Jeff is good in that there's no pressure. He responds to questions, fins out answers if he doesn't know (no one knows everything) and allowed me to take my time comparing, going home to think and then coming back. He's honest.
Then the lady who worked out the financing and service contract was "above board." She explained options clearly with no rush or pressure.
I like your service contract. It helps me maintain my budget.
Your addition of Ivy is a Godsend. I work from 0800 to 1745 or later. I most often cannot get away. His vehicle pick up and delivery sets you high above others in your service dept.
thanks!

The only contact with Toyota of Cleveland has been by e-mail.

I bring my sienna le for the scheduled maintenance needed. Dave has always been very cordial & eager to get what you need. Very knowledgeable!

It was very good. Way, way above average. I worked with Dave Mason on the purchase of my new truck. He went way beyond the norm to help me. I would recommend him and the dealership to anyone. They are winners.

As usual, a great experience.

Prompt, friendly, no pressure, answered all my questions. This is my 4th Camry and Greg was the most pleasant sales person I have ever dealt with. He made the process seamless.