Party Rental Professional

Terrible customer service. I ordered a bounce house/slide combo for my 3 year old s party and they delivered a giant slide with no bounce house. When I called to let them know, they said I should have caught the mistake when the delivery guy called to confirm the day before. The name of what I ordered was one word off from what they sent - and further, on the order form they dropped off, the item I ordered had been written down but crossed off. After saying I don t want to blame you, but I don t want to blame myself, the representative said he would tell the driver to refund some of our money when he picked up the slide. 8 pm came and went, and around 10 pm my husband heard someone walking around our house in the dark - they guy had come by after we had gone to sleep!!! If our gate hadn t been locked he would have just taken it and ran. Even so he didn t refund any of our money. So sketchy and I was completely disappointed about how they handled it. Mistakes happen but their reaction and attitude was unacceptable. Stay away!