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› Keno Collision & Service
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Keno Collision & Service
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(262)605-8921
verified
47
years in business
7514 Sheridan Road
Kenosha
WI
,
53143
OPEN NOW
8:00 am-5:00 pm
Sun
closed
Mon
8:00 am-5:00 pm
Tue
8:00 am-5:00 pm
Wed
8:00 am-5:00 pm
Thu
8:00 am-5:00 pm
Fri
8:00 am-4:00 pm
Sat
closed
7514 Sheridan Road
,
Kenosha
WI
,
53143
Sheridan Rd & 75th St
(262)605-8921
www.kenocollision.com
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About Keno Collision & Service
Keno Collision & Service a one-stop shop for your car care. We are I-Car Gold certified with I-Car Platinum technicians, who insure the most professional auto body repair. If you need mechanical work, our highly experienced mechanical team can do anything from rotate your tires to install a new transmission.
Services:
Alignments
Oil Changes
Expert Paint Matching
Auto Body Repair
Brake Work
Auto Air-Conditioning Service
Brake Repair
Complimentary Car Wash & Interior Cleaning
Paintless Dent Removal
Free Loaners With Body Work
Lifetime Written Warranty
Free Touch Ups
Customer Pickup/Delivery
Brands Carried:
Certified Assured Performance
FCA Certified Collision Repair Center
Hyundai Recognized Collision Repair Center
I-CAR Gold Class Certified
I-CAR Welding Qualified
Infiniti Certified Collision Repair Network
Kia Recognized Repair Center
Nissan Certified Collision Repair Network
ProFirst Collision Repair Facility
Sikkens Refinishes
Subaru Certified Collision Center
Languages Spoken:
English, Spanish
Price Range:
$
Payment Options:
Cash, Visa, Master Card, Discover, Personal Checks
Map To This Location
297.89 mi away
41 minutes by plane
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to Keno Collision & Service
Frequently Asked Questions about Keno Collision & Service
Is Keno Collision & Service open on Sunday or Saturday?
Keno Collision & Service is closed on Sunday and Saturday.
Keno Collision & Service is open Mon-Thu 8:00 AM-5:00 PM, Fri 8:00 AM-4:00 PM.
My car isn't drivable, can I get it towed to your shop?
Yes! Call us at (262) 605-8921 and let us know you’re in need of a tow to the shop.
Who do I pay for the vehicle being towed?
If you are going through insurance, the tow bill will be billed directly to them. If you decide to pay out of pocket, the tow bill will be added to the final bill and due at the time the repair is complete.
How can I get a rental car?
If you need a rental car, our body shop staff can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Do you offer loaner cars?
We have a small fleet of loaner cars and offer rentals for body work depending on availability.
How do I get an estimate?
If you need a rental car, our body shop staff can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Do I need more than one estimate?
No, it is up to you to decide how many estimates you would like and if you want to compare with more than one shop. If you decided on a shop, have your insurance company deal with them directly.
I already have an estimate from my insurance company, what do I do next?
If your insurance adjuster already came to look at your vehicle you are able to call and schedule the repairs, you can fax or email us a copy, drop it off, or give us your insurance information and we can attain our own copy of the estimate. We must start the repair process from the original estimate.
Will my estimate include all new OEM factory replacement parts?
Each insurance company has different parts guidelines. Many insurance companies only allow for aftermarket (copied and made by another company), remanufactured (previously damaged) or used (LKQ) parts to be used during the repair. You always have the choice to pay any difference in part price if you would like to use all factory parts in your repair.
Can I have my vehicle repaired at the shop of my choice?
Yes, it is your responsibility, and your right, to choose who will repair your vehicle. If you cannot decide on a repair facility, your insurance company can recommend a repair shop. Many insurance companies offer Direct Repair Programs that take the hassle out of the claim process and provide for quicker repairs.
How long will the repair take?
There are many factors to consider when estimating length of time for the repairs like part availability, paint and material dry times and availability of specific equipment within our facility. We understand that you depend on your transportation and we work very hard to complete the repair in a timely manner.
Will my vehicle drive the same?
Vehicles with frame or suspension damage will require a two or four-wheel alignment. We have specifications on every vehicle to ensure that the frame or unibody is returned to its pre-accident condition.
Will my color match?
With our highly skilled auto repair professionals and paint matching technology, we are able to reproduce the finish on your vehicle. We only use the highest of quality paint.
What if I want to keep my vehicle after it is totaled?
You have the right to retain ownership of the vehicle, however the amount of the settlement may be reduced by the salvage value.
Do you guarantee your work?
Yes. We have a limited lifetime warranty on all of our work for as long as you own the vehicle. It is important to know that your body shop is the only party responsible for a warranty on your repair, NOT your insurance company.
I picked up my vehicle but noticed something wrong after I got home, what should I do?
We do everything in our power to ensure your vehicle is back to pre-accident condition as your vehicle leaves our shop. If you notice anything that doesn’t seem right or experience any problems, please do not hesitate to give us a call or stop back in.
Where do I get a claim number?
Claim numbers are issued by your insurance company at the time you report your accident. Make sure to write it down and bring it with you when you come in to begin the repair process; we’ll do the rest.
What is a deductible and how do I know if I have to pay one?
If you were not at fault and the repair is going through the other party’s insurance, then you will not have a deductible. A deductible is determined at the purchase of your insurance premium and can range anywhere between $50 and $3,000. If the repair is going through your insurance policy, then the cause of the accident will determine the deductible amount. Ask your insurance company or go through your policy to find out.
The other insurance company says my car is a "total loss". What does that mean?
The cost of repairs plus the value of the vehicle in damaged condition (salvage value) – is greater than the Actual Cash Value (ACV) of the vehicle prior to the accident.
What are OEM Parts?
Original Equipment Manufactured (OEM) is a term for parts made by the manufacturer of your vehicle.
What are Aftermarket Parts?
These are parts not made by your vehicle manufacturer. They are also known as Quality Replacement Parts (QRP). Aftermarket parts are much cheaper than OEM parts and might not have the same fit and function as OEM parts.
What are LKQ Parts?
LKQ – (Like Kind & Quality). These parts are more commonly referred to as used parts. These parts generally come from automotive salvage yards. Salvage yards purchase damaged or totaled vehicles, remove the good parts and sell them as LKQ parts. All LKQ parts are inspected for prior damage, rust, and to make sure they are OEM and not Aftermarket.
How is the Actual Cash Value (AVC) determined?
The insurance company will assign an appraiser to inspect the vehicle to determine its condition prior to the accident.
What is subrogation?
Subrogation is the process by which your insurance company pays for the repairs to your vehicle, and is obligated to collect from another insurer or party. Your collision coverage will require you to pay your deductible, which may be refunded once the other party pays.
When do I pay my deductible?
When the repairs are complete and you are satisfied with the repairs. The insurance check issued will be minus your deductible amount, if you have one. At the time you pick up your vehicle you will pay the deductible amount to Keno Collision & Service.
When is my deductible due?
Your deductible is due when you pick up your vehicle. If you are expecting your deductible to be reduced or waived we suggest you contact your insurance carrier and confirm prior to picking up your vehicle.
When is my final payment due?
Payment is due at the time the repair is complete. Please bring any insurance checks with you and your deductible – if you are going through insurance. If you want, you are able to simply sign the check over to us and do not need to deposit it into your account.
Can you help bury my deductible?
No. When you purchased your insurance policy, you signed a contract saying you will pay the first amount of the claim up to your deductible. Repairers should not be asked to hide the deductible. That practice would constitute fraud by both the shop and consumer. The penalties for insurance fraud are severe. If a shop offers to save your deductible, they are absorbing that at your cost. They are not doing the said repairs in order to make up for your deductible. This could lead to unsafe and unsatisfactory repairs which will ultimately cost you at some point.
What types of payment do you accept?
We accept cash, check, and all major credit cards except American Express.
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