Tlc Canine School

Trustworthy
Customer Service
Recommend

This man may be able to train a puppy and do basic training for dogs, but he obviously hasn't had experience with REAL behavioral issues in dogs.

My wife and I brought our blue heeler to TLC with a concern of him being aggressive around our newborn after bringing him home from the hospital. Any time my son makes any noise or needs to be picked up, my dog gets aggressive and it became a concern very fast. To whomever is reading this, know that my dog knows basic training. We came to TLC to address the aggression issue so we could avoid any potential dangers to our new child. The trainer at TLC then began us on basic training (that my dog already knows) and did not address the aggression issue that we came to him for. After being paid up front on the first session, I then asked him again at the second session what we should be doing to calm him down around the baby. He finally said "You just need to keep telling him "it's ok" when he gets aggressive"... That's all he had for me for the REAL issue we came to him for. That's it. This man obviously has no desire to help a family in need of help with their dog or just does not have the skillset to do so.

I called to cancel and to attempt to get some of my money back (I didn't even want ALL of it back) for the "training" I paid for and was told "You're obviously not doing what I'm showing you to do and that's why your dog is still acting this way". As I have a newborn at home, working mornings, my wife working nights AND working in the designated training sessions with my dog in between all of that and throughout the day. This was insulting to say the least. I will absolutely not be bringing my dog back to him and I highly recommend anyone with real behavioral issues in their dog to steer clear and find someone else that will address your issue properly