1 out of 5
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| Trustworthy | |
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| Customer Service | |
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I am writing this to give a completely honest review of my experience with Mouton & Mouton Law firm. I hired them to handle my divorce case.
Basically they treated me like I was an advisory not a client. They treated me like they were going up against me, not trying to help me.
I could never get in touch with Bhyllie, she pushed me off on her brother but he did not have time for me.
We had a court date scheduled and they didn’t even know about it. I had to call several times to let them know about it. Finally the receptionist got the message to Bhyllie the day before the court date. The date had to be pushed back because they had done nothing on my case yet.
I got the impression that they are way too busy to take on more clients. They should have told me this up front and not have taken my case.
I gave them a $5,400 retainer and they did very little. As it turns out, we decided not to go trough with the divorce. I asked them to return some of my retainer but they said no, that I owed them more money if she gave me an itemized bill. Bhyllie claimed that the $5,400 was a flat fee that was charged to complete my case. I was not told this up front, I assumed it was a true “retainer” that would be drafted as my case proceeded. They did not have me sign any contract that explained the flat fee to initiate my case.
Bhyllie then told me that “I don’t meet with Ex-clients who think we have done nothing.”
She did offer to give me an itemized bill which would show that my “retainer” was used up.
If you want a good attorney use Phil Kobetz. He will be very upfront about the charges and is one of the best attorneys in Lafayette.