Kevin B.
5 out of 5
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This was our second flooring install using your company. From start to finish we were pleased with the process. We will most definitely recommend Exploring Flooring to whomever we can. The end result was even better than we had hoped. Thank you so much for your hard work!
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Robert M.
5 out of 5
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Your store was highly recommended by Kelly. Tom was very knowledgeable, brought samples and answered all our questions. The installers were excellent, worked very hard. We were very impressed. There were no issues. The carpet looks beautiful. We have and will continue to recommend Exploring Flooring to family and friends.
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Steve B.
5 out of 5
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Excellent experience start to finish. We would definitely recommend Exploring Flooring!
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Kathleen G.
5 out of 5
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Thank you Tom! The install guys were great. Very respectful to my home and needs. Thank you for coming out to the property in Yorkville.
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Maggie O.
5 out of 5
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We were totally pleased with our experience from start to finish. Tom was very supportive in working with us as we were like 1st time buyers and had never had such a big expenditure before other than home buying. Tom was always available with understanding and ideas based on our needs (Even showed us flooring in his home!) Steve was also very supportive and available for any questions and explanations during the process. (Frankie too!). All the workers were very hard workers and respectful professionals. I felt like everyone who came into our home totally cared to do their best for our best interests!
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Beth R.
5 out of 5
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We have worked with you guys in the past and when we needed new carpet - I knew this was the place to go. You always take great care of us. Thank you. So far you have helped us in Winfield, West Chicago, Wheaton and now Batavia.
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Bill K.
5 out of 5
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I have used Exploring Flooring for my home and my church. Each time the assistance in selecting materials, scheduling, and install has been excellent. Dealing with Tom on most all of these purchases has been very easy. His input and guidance in the selection process makes this happen.
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Jodi K.
5 out of 5
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Tom and the installers were wonderful to work with. Tom was very prompt with our quote and install was sooner than expected. The installers were the nicest people I've had in my home. I was thrilled with this experience, which isn't always the case. I would recommend your company, Tom and your installers to anyone in need of flooring.
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Dennis R.
5 out of 5
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I write this as a thank you to the entire staff at Exploring Flooring. Staff was extremely helpful, helping us sort through the many different types of carpet types and colors. They truely made the task, as difficult as it was, easier to go through. The installation crew was fantastic, they worked hard and efficiently doing (4) bedrooms, (1) family rm, (1) office, steps and a hall - in a day and a half. The old carpet was pickup when they were finished. I highly recommend Exploring Flooring.
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Linda K.
5 out of 5
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We have been a past customer and we returned to you after a disappointing response from another retailer. You acted with knowledge, experience and promptly throughout the process. We are very happy with the new flooring.
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Jonelle N.
5 out of 5
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Love the carpet ! They made sure I got what I needed. Nice guys! Would highly recommend Exploring Flooring. Great from start to finish.
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Jana H.
5 out of 5
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We love Exploring Flooring! You guys always take care of us. Quality installers too. Always reliable.
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Mike R.
5 out of 5
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An excellent experience from start to finish. Appreciated knowledgeable sales and customer service helping to select a great fit in our home. The installation crew was fantastic. Very polite and considerate of our needs during the installation process. They seemed to take great pride in their work resulting in a great finished hardwood floor.
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Tim S.
5 out of 5
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-Great Selection -Great Service -Mat'l came in ahead of schedule -Installation took place on schedule as promised -Floor is Beautiful Thank You!!
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Debbie A.
5 out of 5
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All aspects from selection to install were great. The installer (don't recall name but lived in Batavia) and his crew were wonderful to work with. Highly recommend!
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Cristin V.
5 out of 5
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We are so pleased with the entire process. Love our floors. Tom and installers were great. Will definitely recommend!
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Monica J.
5 out of 5
We took some samples home right as the lockdown began in March. Tom stayed in touch, even though the store was closed. We ordered as soon as we could and the installation was sooner than promised. Tom was great at keeping us in the loop throughout the whole process. The installation was clean and precise. Honestly, we could not have been more satisfied with the results! Many thanks!!
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Mark R.
5 out of 5
This is the second project we've used Exploring Flooring for and both times we have been impressed with the level of knowledge of the product and the friendliness of the staff. We have recommended Exploring Flooring to many of our neighbors. Keep up the great work!
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Chris C.
5 out of 5
Tom helped us pick the perfect carpet for our basement + stairs! Installers were on-site, curteous, clean + quick.
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Kelly S.
5 out of 5
Our experience at your showroom was wonderful. We were so appreciative of Tom's patience and knowledge. We are hoping to take on a few more house projects in the near future and plan to return based on our exceptional experience. Tom was phenomenal to work with!
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Christina P.
5 out of 5
Very happy with the advice, the service, and the product. Would highly recommend to friends!
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Sandy T.
5 out of 5
Tom was very helpful and easy to work with. The timing of our rug and installation was put on hold due to the pandemic but as soon as we called Tom, he was quick to get everything moving. The installation went as planned and the installers were efficient, helpful and courteous. I was very pleased with Toms help with choosing, ordering and delivery of the carpet and the crew that installed it.
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Ronald D.
5 out of 5
We have been your customer for a long time. Always pleased with your salesman and always satisfied with the installers work.
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Rene K.
5 out of 5
Rob was responsive + friendly with great recommendations + ideas. He continually kept me up-to-date on my order w/materials + carpet installation went great
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Laura B.
5 out of 5
Because of your fantastic work on our kitchen floor & backsplash 12 years ago, we knew exactly who to go to for our bathroom project this year. Our project turned out even better than I imagined! From sales to installation, everyone was professional, personable, and patient! Highly recommend Exploring Flooring!!!
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Lori S.
5 out of 5
Awesome selection of tile & flooring! Competitive pricing! Fantastic installers!
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Don D.
5 out of 5
Excellent show room with plenty of choices, styles, in carpet, various wood, vinyl planking. Friendly & expert sales force. Efficient work crew, kept promises on delivery & installation. We received pricing from Lumber Liquidators, Desitter & are very pleased with giving the order to Exploring Flooring.
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Karen P.
5 out of 5
I live in Michigan and have shopped all our store possibilities for back splash tile. Also looked online for different styles and could only find a few that I really liked, but was not willing to pay the price. I'm originally from Chicago's western suburbs and my kids still live there. Since I'd been looking for over a year and not being successful, I decided to come back home and shop the suburbs. Came into Illinois for the weekend and after shopping the larger tile stores, I was still not finding what I wanted. My husband and I were having breakfast at a restaurant with our kids and my son said "There is a small carpet/tile store just down the road and if you didn't know it was there, you'd drive right by it. Why don't you stop in there on our way home and see what they have" .... so we did! And guess what?? I found 3 different tiles that I liked. REALLY...3 of them! What a wonderful dilemma to be in. I took pictures of all 3 styles, went back to my son's house to think over my choice. After making a decision, went back to your store to place our order. When the tile came in, my son picked it up at the store and brought it to Michigan on their next visit. Love your store... love your choices.... love your staff.
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Deb H.
5 out of 5
We are thrilled with our experience with Exploring Flooring. Rob and Tom helped us make choices/decisions for our floors. Tom's estimate and measurements were easy. Joe and his installation team were amazing! I cannot say enough good things about them. Polite, friendly, professional and problem solvers - Joe did an incredible job. He also followed up with a small issue we encountered - both Rob and Joe immediately responded and addressed and corrected the issue. My husband was out of the country and I was beyond thankful for both of them to work together to make the adjustment. I've already recommend your team to several friends in our neighborhood and will definitely do so again. Thank you!!
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Arlene R.
5 out of 5
Our floors look great. The installer was very professional. I would use your company again.
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Karen H.
5 out of 5
When the carpet I chose was not even in production yet, the salesperson (Rob) found a comperable "remnant" and made me a great deal (operative words NO DELAY) an high quality substitute of same color. Installed the following week. I love it when something in a big project actually goes right.
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Sara K.
5 out of 5
Excellent experience w/Tom in the showroom - really helpful w/ our needs (3 little kids, budget, etc). Took a lot of time to answer our questions. Very professional, clean, FAST installation. 100% would recommend + will be back!
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Vanessa D.
5 out of 5
Process from start to finish was easy! No problems at all. Whatever was said was going to be done was done even ETAs were correct everytime. Great company. Will be using again next year for our hardwood floors and again after that for basement.
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Karen N.
5 out of 5
I love all the updates to my home. Exploring Flooring tiled my bathroom , floor , shower , backsplash in my kitchen and my entire first floor installed my hardwood flooring. Everything looks so good and exactly how I wanted it. All the different staff was knowledgeable, friendly and professional.
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Tom G.
5 out of 5
Rob and Tom were very courteous, helpful and prompt during the whole process. Installers were very good, especially the hard vinyl installer. He was way over expectations. Overall we are pleased with the whole job. Love the floors, have 1 more room to go.
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Jill S.
5 out of 5
Rob - You have always gone above and beyond for us. We wouldn 't go anywhere else for our flooring needs.
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Kathleen D.
5 out of 5
Rob, Thank you so much for all of your assistance; calling over a holiday weekend, searching for and researching a piece of carpet for our stairs, adjusting to our schedule and providing us with a beautiful carpet. I am so happy that you are in our neighborhood.
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Karen C.
5 out of 5
We had a great experience with your company from beginning to end. Installation went great. No problems. We are enjoying our new carpet. It looks great. You may see us back in the store again, if we need new carpet in our future house. Thanks Rob.
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Nancy W.
5 out of 5
I had a great experience with Exploring Flooring. I read reviews on Yelp and decided I would give them a try. From the first step in learning about a new vinyl product called COREtec (Robert), to the expertise when the measurements were taken (Tom), to final step with installation (thanks Miguel), I am extremely pleased with the process and the results. I heartily recommend this company, and I plan to use them again when I get carpeting.
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