Williamsville Country Store

Trustworthy
Customer Service
Recommend

If I could rate this store a 0 I would! This place has gone straight down the toilet since changing hands. The owners and their family are some of the most rude people I have ever encountered. There may be 2 or 3 staff members that are positive and polite. Otherwise they're rude and unsanitary. I personally have witnessed them not using gloves to prepare food. They have been known to stand around on their cell phones and ignore customers walking in. Then other customers have said it on social media and they were ridiculed and called liars.

In fact, these people make it their life's mission to eliminate any little review that doesn't paint them in a perfect light. They are terrified of criticism and never take responsibility. The owners' daughter has made it her full time job to police the reviews of the store. She attacks people on social media and has negative reviews removed when possible.

They don't actually make their food from scratch. Most times it is pre cooked or frozen. The food comes out salty or way too sweet because of the addition of ingredients to already prepared food. Their food is usually fatty and greasy, and just plain tasteless. They are EXTREMELY overpriced. If you take a scroll through photos of their food, you will see that it is sloppy and just thrown together most of the time. No one that works there actually cares about presentation.

What's worse is that while they initially seem like nice people, they turn out to be the complete opposite. The owner talks badly about staff members to other staff behind their backs. She cuts hours and then shoves people into the cleaning company she owns to work there, when she doesn't feel they are right for the store. She breaks the law and illegally deducts personal loans from employee checks. They have also been known to call the police on employees for informing others of what is going on.

Terrible atmosphere and toxic people. I would never give them a dime of my money!