Chad J.
1 out of 5
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| Customer Service | |
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| Recommend | |
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I've reached out to you several times Mrs. Fran, I have attempted communication via cell phone, office calls, and emails which all led me to a dead end. I was told by your office you would be calling me back the last two times. I heard nothing. I'm hoping this finds you and we can have better results than you have offered in the past. The judge wants you to stay {MINOR'S} therapist and I trust his decision. Since I will be paying half of the bill from now on, I trust you are able to communicate her appointments with I. {FATHER} has bragged several times that you and him talk regularly, I wish I could say the same. For example, the last time I called, they said you were on vacation. I was told you were calling me back that day by 'Jennifer L Glock's' front desk. {FATHER} sent me a message through the Wizard App 10 minutes after my call, saying you both spoke that day and Bella's appointment was changed. I wish I would have received that call. However, you have never returned that call nor my previous calls while providing "therapy" to {MINOR}, even after seeing 50/50 signed parenting plan. On to better day, right?
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