Courtesy Chrysler Dodge Jeep Ram of Orange County

5 out of 5 based on 67 user reviewswrite a review

32881 Camino Capistrano
San Juan Capistrano CA, 92675

Sun10:00 am-6:00 pm
Mon8:00 am-8:00 pm
Tue8:00 am-8:00 pm
Wed8:00 am-8:00 pm
Thu8:00 am-8:00 pm
Fri8:00 am-8:00 pm
Sat8:00 am-8:00 pm
Good Friday might affect business hours


32881 Camino Capistrano, San Juan Capistrano CA, 92675
(949)373-0100



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About Courtesy Chrysler Dodge Jeep Ram of Orange County

Products Carried: New Cars, Used Cars, Parts, Service, Accessories.

Brands Carried: Chrysler Jeep Dodge Ram Used

Professional Affiliations: Orange Coast Chrysler Jeep Dodge Ram, Costa Mesa www.ocauto.com Orange Coast FIAT www.ocfiat.com

Payment Options: Cash, Visa, Master Card, American Express, Discover, Financing

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Give to Courtesy Chrysler Dodge Jeep Ram of Orange County

5.00

Rating Based on 67 Reviews

J
Jackie Brownfield ..
August 2016
5 out of 5

We were on vacation and the cooling system failed, they got me in first thing in the morning. Had the car done by noon so we could drive home.
P
Paul Wolf ..
August 2016
5 out of 5

Dave was very helpful in selecting a new Wrangler for us and then in the purchase process
C
Cutler Lott ..
June 2016
5 out of 5

Vehicle was recalled. Given that the service was very good.
L
Lirio Gutierrez ..
June 2016
5 out of 5

This place was great!!!. Great customer service, techs know exactly what they are doing, hassle free, quick and done right! Nothing like Tutle click in Irvine, were the service is terrible and the service tech don't know what they are doing. I Will continue to come back to this dealer in San Juan, because I can trust my new And old vehicle to them. Thanks guys!! :)
S
Sonia Serlin ..
May 2016
5 out of 5

Everyone was very professional and courteous. .
R
Reety Sandhu ..
April 2016
5 out of 5

I've owned over 20 cars from BMW to Volvo. The professionalism and service provided by Allec is unmatched. I will be telling all to go see Allec. His communication was was on point and timely, he applied what discounts that were available and had my Son's Trailhawk back to him in a day. This was major suspension repair. Allec has a fan in me and also a young consumer, my son who has experienced dealing with other dealerships with his Trailhawk. I'm sure he will be telling all his friends at school where to go to get get quality service with quick turnaround. Thank you Allec!
J
John Focarino   ..
April 2016
5 out of 5

greet prompltly, service needs were met.
A
Audra Smit ..
March 2016
5 out of 5

Fast, easy and felt like i was in good hands
G
Greg White ..
March 2016
5 out of 5

Very pleased with my first service experience. Jose went out of his way to finish my service almost 2 hours early.
L
Lisa Bogard   ..
February 2016
5 out of 5

I thought service was good and Matt was very polite I will be back for service
R
Randall Jordan   ..
February 2016
5 out of 5

Mike was very attentive. He found the truck I was looking for and gave me the the most pleasant car buying experience I have had, ever. Any issues he cleared up right away. He was clear honest and showed me he was working in my behalf. I have always hated talking to car salesmen. What a good surprise to meet Mike at Courtesy.
R
Robert Romance ..
January 2016
5 out of 5

Sales was great over the phone. Negotiation took a little longer than expected in house. Finance was a pain, but always is.
F
Frankie Choyeski ..
December 2015
5 out of 5

Jose was very professional and handled my issues. He explained what needed to be repaired and introduced me to the diesel mechanic that fixed my truck. He is a great guy as well. I was very pleased with my first experience at your shop.
S
Steven Reiter ..
December 2015
5 out of 5

Ryan was very accommodating and comfortable to work with. He made the ordering process simple and easy. He was thorough and always returned calls. Would highly recommend Ryan when purchasing a vehicle from your dealership.
T
Troy Kendrick ..
November 2015
5 out of 5

WOW! From the moment I walked in they made me feel like family. Rich and the whole staff were professional and friendly. Best experience I have ever had when purchasing a vehicle.
D
Dave Codona   ..
November 2015
5 out of 5

Good experience, considering how busy they were. I was only there for a recall, but they treated me like a paying customer. I will come back when I need help with service that exceeds my abilities.
M
Matthew Hennessy ..
November 2015
5 out of 5

Ryan was very knowledgeable about the features and got us the best possible and was very friendly. Would definitely go to him the next time I purchase a car.
T
Thomas Laugesen ..
November 2015
5 out of 5

Jose was service minded and competent. He listen, and repeated and tested and understood, and then was helpful in looking at options.
E
Eric Stoddard ..
October 2015
5 out of 5

Very helpful. Very thorough in explaining issues.
C
Carren Chaney   ..
October 2015
5 out of 5

Basic oil change service & tire rotation was performed to my 2008 Charger RT.
M
Mary Nieblas ..
October 2015
5 out of 5

Great assistance, great friendly staff, service done was great
O
Oliver Smith   ..
September 2015
5 out of 5

It was the best buying experience yet.
L
Laura Partridge   ..
September 2015
5 out of 5

Easy checkin/check out and my car was ready faster then expected which was nice
D
David Hardin   ..
September 2015
5 out of 5

Brought car in for recall (part replacement). Also had to have a day running light bulb replaced. Everything was handled very efficiently. Much better experience than the Tuttle-Click Irvine CDJ dealership where I had been taking my vehicle. Couldn't even get them to return call.
F
Felipe Vieira   ..
September 2015
5 out of 5

Ryan was very helpful, informative, and professional. He wa s able to answer all of our questions. He was also willing to work out prices that could fit our budget.
C
Christine Selecky  ..
August 2015
5 out of 5

Evelyn was very patient and helpful in finding what I wanted.
P
Priscila Carmona   ..
August 2015
5 out of 5

Was able to get the car I wanted for my birthday
C
Cory Gehring   ..
August 2015
5 out of 5

The work was done faster than anticipated, the packaging deal saved me money and the Warrantee also saved me some initial cost. I was very satisfied with the work, it runs like new.
C
Chris Phillips ..
August 2015
5 out of 5

Excellent service with a smile.
N
Noeli Chavez   ..
July 2015
5 out of 5

Greeted with courtesy, quick turnaround .
K
Kenneth Michael   ..
July 2015
5 out of 5

John assisted me with the car purchase. He is very professional, polite, courteous and knowledgeable. He also treated my wife and children with love and kindness. He offered each of us water on Sunday when the temp. was HOT outside.
O
Olivia Bouzaglou ..
July 2015
5 out of 5

Very good. Thorough explanations patience and customer service.
M
Mike Monnahan ..
June 2015
5 out of 5

No pressure, hassle free,very hospitable and informative. Great experience.
J
John Ryan   ..
June 2015
5 out of 5

I was taken care of quickly and all my needs were taken care of
P
Pedro Salvatierra ..
June 2015
5 out of 5

Came in with questions he provided me with answers. Straight to the point kind of guy exactly what I needed. Explained things in simple terms I could understand
L
Lance Attaway   ..
June 2015
5 out of 5

Service was great, my vehicle was ready at the time promised and they didn't push their 'upsell' on services
L
Linda Solis   ..
June 2015
5 out of 5

brought my new car in for "Finishing Touch".
Everyone at Courtesy Dodge has always gone above and beyond any time I have gone in there... very professional, friendly and courteous.
R
Robert Gallagher  ..
May 2015
5 out of 5

Worked very well at getting the deal done. Very professional
J
Jim Hodges ..
May 2015
5 out of 5

They hunted down truck that I was asking for
P
Paul Carter   ..
May 2015
5 out of 5

Hands down the best and easiest car buying experience I have ever had. We will absolutely recommend to friends and family. Thank you!
E
Evelyn Alvarez   ..
May 2015
5 out of 5

Marc o. Gave me exceptional customer service
. Definitely worth the commute from riverside!
E
Ernesto Pagulayan  ..
May 2015
5 out of 5

Outstanding service. Marc Ong communicated with me very well. His professionalism made me drive all the way from San Diego to purchase a used car. He even came in on his day off to meet me .
J
Jeffrey Bruining  ..
May 2015
5 out of 5

I came into the deal ship looking for a specific vehicle. These guys bent over backwards for me and found the exact one I wanted. Outstanding service!
T
Timothy Canarela   ..
May 2015
5 out of 5

Mark had an excellent personality and really related to me, he made this we car deal.
K
Keira Henninger   ..
May 2015
5 out of 5

This was a great buying experience .
C
Candin Farr   ..
May 2015
5 out of 5

Very friendly and professional.
M
Mike Pastrallo  ..
May 2015
5 out of 5

Mike was great and made the deal work for both of us.
S
Saman Mahdii  ..
May 2015
5 out of 5

Hard at first but turned out to be easy
J
Jose Godina  ..
May 2015
5 out of 5

It was very professional, and overall a great experience for a first time buyer thanks to our salesman
G
Gary Rutherford   ..
May 2015
5 out of 5

Mike and Dave were great.they got me exactly what I wanted and at a great price. Anyone who wants a Jeep Dodge Ram or Chrysler have to see these guys.
A
Adaire Pursell  ..
May 2015
5 out of 5

Great people worked with us and got us where we wanted to be. Love the new car.
J
Jim Verbeerst   ..
May 2015
5 out of 5

Everything from ordering the vehicle to the delivery was a seamless experience.
S
Sondra Patterson ..
April 2015
5 out of 5

He was persistent and accomodating.
S
Sean Duran ..
April 2015
5 out of 5

Ryan was upfront and great to work with.
C
Christine Nelsen   ..
April 2015
5 out of 5

Hank was excellent, treated us with respect and made us feel very welcome and comfortable. He made this the best car buying experience I've ever had.
G
Gina Casavi  ..
April 2015
5 out of 5

My salesperson Alex was extremely helpful, courteous and professional. I knew what my budget was and had an idea of what I wanted, but wasn't sure. I explained this to Alex and he was a great help in finding the right car for me. My whole experience at this dealership from beginning to end was great! Mo the finance manager was courteous and professional as well, both guys I dealt with were very nice and made me feel comfortable, I'm very impressed with this dealership.
R
Ramesh Yousefipo  ..
April 2015
5 out of 5

Amazing, Alex was most helpful
T
T. Dammeyer ..
April 2015
5 out of 5

COMFORTABLE AND COMPLETE. ALWAYS LOOK FOWARD TO USING OUR LOCAL DEALERSHIP.
J
Jim May ..
April 2015
5 out of 5

Dave did everything he could to address my transmission problem. I have had transmission issues since I purchased 2014 Jeep. 2/3 times at your dealership and once at TuttleClick in Irvine. At this point I am very satisfied with transmission shiftingservice repair @ only 7200 miles.
R
Ryan Lake ..
April 2015
5 out of 5

Very friendly staff. In and out in no time flat. Very straight forward with no BS
B
Brian Todd   ..
April 2015
5 out of 5

Great service, this is why I continue to return to this facility! Great work
S
Sarita Desanges   ..
April 2015
5 out of 5

Summer at customer service was awesome! She went above and beyond to help me. :)
S
Shawn W.
April 2015
5 out of 5

The staff was extremely courteous and efficient with servicing my Jeep. They also took the time to allow to test drive some of the available Challengers since I have interest in purchasing one
M
Matt Spencer   ..
April 2015
5 out of 5

I've known and worked with Malcolm for years. He's always shown great integrity and is very conscientious.
R
Raymond Ponce R.
April 2015
5 out of 5

My problem was solved and I was contacted when the vehicle
was ready to be picked up. This was very timely.
Thank you for your service.
Dr. Ray Ponce
W
Walter De La Cruz W.
April 2015
5 out of 5

It was great. Got treated like a ceo
V
Vince Farfone V.
April 2015
5 out of 5

Malcolm was very accommodating he was able to get my car in & out in a few hours! Thanks to the service team @ courtesy dodge!


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Courtesy Chrysler Dodge Jeep Ram of Orange County is currently rated 5 out of 5 stars.


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