1 out of 5
By far the most unprofessional and incompetent business ever dealt with. Pro Plus was hired to provide residential snow removal. The service was beyond poor, often taking numerous hours to attend to the residence, which led to having to shovel my own driveway on more than one occasion. When they did show, they did a horrible job, including; not plowing the entire driveway, not removing all snow from the portions plowed, and hitting objects including neighbor's light fixtures. The customer service was non-existent, and it often took days to get a hold of them (including one time when their "business" phone was not accessible per the Cricket message received). You are better off hiring any other snow removal business, shoveling yourself, or buying a snow blower. If you choose Pro Plus Services, consider yourself warned!