Junkyard Jungle, Llc

4 out of 5 based on 4 user reviewswrite a review

615 East Houston St.
San Antonio TX, 78205

615 East Houston St., San Antonio TX, 78205

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1 out of 5

Randy F.

February 2013

THEY ARE A BUNCH OF LIARS! On Dec 26 I submitted an internet request for a quote. Joey was quick to call me back and told me he had an engine in stock with only 51k that he could ship out either today or tomorrow and I would have it by Jan 9th. So I gave him my CC and told him to ship it ASAP. When I spoke to him a few days later he told me it should be there on time or a day late. OK, I can deal with a day late. But then, the 10th comes and goes and no engine. So, I call him again and he gives me this lame story about how the engine got mis-shipped by the trucking company to Georgia (supposed to be going to Mass.), and it would take another three days (15th). On the 15th, I call him again to find out where it is and he tells me the shipping company lost it. He calls me back later that day to say they found it again and it would be here in three days (18th). I finally got the engine on the 18th. When I pulled it out of the crate to inspect it, the tag on it said 197K, not 51k like I ordered. The tag and bill of lading also said that it was shipped from Webster's Used Auto Parts in CT the day after I talked to him on the phone (16th), not a week or so prior. So, I had to wait until Monday (21st) to call him. He told me that that engine was supposed to go to someone else and that they still had MY engine on the dock in El Paso. So, he sends the guy from Webster's Used Auto Parts out to pick up the engine that same day (21st). The owner from Webster's came out himself and expressed concern that I was unhappy with it. I told him what happened and he confirmed that JUNKYARD JUNGLE had lied to me about it. He took the engine back and told me to call him if it doesn't work out. Joey told me that they were shipping out the correct engine tomorrow morning was the soonest. Then on Thursday (24th), Todd at Junkyard Jungle, tells me that they are shipping it out that day. I was irritated that I was LIED to again and told him so. He said there was nothing that he could do, but they paid an extra $85 for guaranteed delivery and that it would take 5 business days (31st) to get here. It never showed up. So, I called him and spoke with Todd again. He told me that he didn't know what happened, but he would call the shipping company to find out where it is. The next day, since I didn't get a call from him, I called him and asked if he found out what happened. He told me that he has it on the dock right now and it will go out today. ARE YOU F***ING KIDDING ME!! I then cancelled my order and told him to give me my money back. THEY ARE A BUNCH OF LIARS AND I HAVE NO PATIENCE FOR THAT! I will find someone else to buy an engine from. Sorry for the long story. Bottom line; JUNKYARD JUNGLE IS A BUNCH OF LIARS!

5 out of 5

Brian V.

September 2012

WONDERFUL! Zero problems with my 2004 Dodge Engine. The price was right, it arrived in less than a week, and my mechanic had no problems with the installation. Hope I don't have to, but will order again.

5 out of 5

Dewayne H.

August 2012

Had a problem with the shipping because the part got delayed. I buy stuff over the internet all the time and Junkyard Jungle was the most understanding and courteous company that ever messed up something I bought. Since they were able to turn something that could have cost me a lot of money into a pretty painless situation I'd tell anyone to use them. Thanks for saving me a bundle Junkyard Jungle.

5 out of 5

Brad F.

August 2012

My engine was sent quickly and efficiently and in perfect condition. It runs smooth, no oil leaks and I feel confident with my one year warranty. Junkyard Jungle receivesa 10 out of 10 from our family.

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