Simon F.
5 out of 5
"Paul's Washer and Dryer Repair Service took excellent care of LG washer. The machine was leaking while not in use, we were concerned about this obviously. We spoke with David, the owner, who explained that the most common cause of the problem is the water valves. We hired him to take of it, he was great and doing what he does. The cold water valve was the issue, both valves were changed, it was simply a pleasure doing business with a professional service repair company."
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Mary K.
5 out of 5
I am peace with our choice of repair companies, not so easy locate a business such as this. It is simply evolution of the business market, to take a basic, novel, repair service and bring it to this level. They took care of us as if we were staying at a 5 star resort. this all may sound hyperbole but I assure that it is nothing like that, an outstanding company has been discovered and should be shared among the working public to support. Mary
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Gloria R.
5 out of 5
Checked out non-functioning and leaking all-in-one LG washer/dryer. Found faulty water pump and cracked hose. Replaced water pump but didn't have hose, so returned 2 days later to install new hose. Member Comments: Read reviews on Angie's list and was concerned about being able to get a response. I called at opening time on Monday morning and the phone was answered almost immediately by the owner. He knew what the problem was based on my description and the type of machine, and set an appointment for Oscar to come out next day (Tuesday) at 2:30 pm. Next day, Oscar called to ask if he could come over at 1:45 instead, which worked great for me. He arrived on time with a co-worker, checked out the machine and found that the water pump wasn't working and a hose was broken. Oscar replaced the pump but didn't have the hose and mentioned that it was on order with the manufacturer. He tried to install a universal hose instead but it didn't fit properly, so he said he would schedule a return visit as soon as it was in. I let him know that I needed the machine by Thursday because I was heading out of town Thursday afternoon, and Oscar said he would do his best. He also didn't ask for payment even though I mentioned it, saying he would get it on his return visit. I got a text late Wednesday evening (next day) saying the hose was in and can they come over to install it at 9:30 am Thursday. I texted back to set the appointment and they confirmed. Oscar arrived on time Thursday and spent about 45 minutes installing the hose and testing the machine. The bill came in about what I expected and the machine works great.
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Gloria R.
5 out of 5
Checked out non-functioning and leaking all-in-one LG washer/dryer. Found faulty water pump and cracked hose. Replaced water pump but didn't have hose, so returned 2 days later to install new hose. Member Comments: Read reviews on Angie's list and was concerned about being able to get a response. I called at opening time on Monday morning and the phone was answered almost immediately by the owner. He knew what the problem was based on my description and the type of machine, and set an appointment for Oscar to come out next day (Tuesday) at 2:30 pm. Next day, Oscar called to ask if he could come over at 1:45 instead, which worked great for me. He arrived on time with a co-worker, checked out the machine and found that the water pump wasn't working and a hose was broken. Oscar replaced the pump but didn't have the hose and mentioned that it was on order with the manufacturer. He tried to install a universal hose instead but it didn't fit properly, so he said he would schedule a return visit as soon as it was in. I let him know that I needed the machine by Thursday because I was heading out of town Thursday afternoon, and Oscar said he would do his best. He also didn't ask for payment even though I mentioned it, saying he would get it on his return visit. I got a text late Wednesday evening (next day) saying the hose was in and can they come over to install it at 9:30 am Thursday. I texted back to set the appointment and they confirmed. Oscar arrived on time Thursday and spent about 45 minutes installing the hose and testing the machine. The bill came in about what I expected and the machine works great.
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Sara R.
5 out of 5
We do know what I would have done without this service company this past Sunday, they got our machine working when we were sure it could not be repaired. Very pleased with the quality of work they performed, simply honest and professional. S. Rose Santa Monica, CA 90405
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Amanda S.
5 out of 5
Replaced control panel on Sears Kenmore Elite front loading Then highly professional, asked for details about what was not working properly, then informed me that they would have to order a part, requested the model number of machine to make sure they got correct part, projected accurately how long it would take before they received the part. Came when promised and installed the new part efficiently. Extremely friendly and professional.
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Amanda S.
5 out of 5
Replaced control panel on Sears Kenmore Elite front loading washing machine. Member Comments: Initially, a little hard to contact. Then highly professional, asked for details about what was not working properly, then informed me that they would have to order a part, requested the model number of machine to make sure they got correct part, projected accurately how long it would take before they received the part. Came when promised and installed the new part efficiently. Extremely friendly and professional.
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Hilary R.
5 out of 5
Paul's Service is an exceptional washer and dryer repair service. Our Samsung dryer was not starting, they arrived on-time, after a detailed inspection of the machine the dryer belt was broken. Having the part on their service truck the machine was up and running within an hour of arriving. This type of service was exceptional in our home. We appreciate this type of work quality and value. Molly Santa Monica, CA 90405
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Hilary R.
5 out of 5
Paul's Service is an exceptional washer and dryer repair service. Our Samsung dryer was not starting, they arrived on-time, after a detailed inspection of the machine the dryer belt was broken. Having the part on their service truck the machine was up and running within an hour of arriving. This type of service was exceptional in our home. We appreciate this type of work quality and value. Molly Santa Monica, CA 90405
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Kate R.
5 out of 5
When you Speed Queen washer or dryer is not working this is the company to call, they performed work in our home this week and they did an excellent work. They diagnosed the machine over the phone and provided an estimate. The work was done on time and for the price quoted. They are worth hiring.
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Kate R.
5 out of 5
Our LG washing machine was acting up, it is working like it should now. The machine would not drain, they inspected it and determined that there was a sock stuck in the water pump. Very nice company.
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Matt C.
5 out of 5
We hired Paul's Washer and Dryer Repair Service for our LG washing machine. The machine was making a bad noise while in the spin cycle. The machine was inspected by the technician, we were very pleased, the problem was a part of the motor, stator, was damaged. The parts were replaced and the machine has worked great since. We highly recommend this local and family owned business. Great Service. Matt Los Angeles, CA 90066
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Matt C.
5 out of 5
We hired Paul's Washer and Dryer Repair Service for our LG washing machine. The machine was making a bad noise while in the spin cycle. The machine was inspected by the technician, we were very pleased, the problem was a part of the motor, stator, was damaged. The parts were replaced and the machine has worked great since. We highly recommend this local and family owned business. Great Service. Matt Los Angeles, CA 90066
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Jwills
5 out of 5
Paul's Washer and Dryer Repair, in Los Angeles, is simply and exceptional service company. Our LG washing machine would not drain, and over the phone, they shared with me how to repair the machine. To my surprise, for free, they guided me through it. I sent them a gift card to Starbucks. This is true customer centered business. J Wills Los Angeles, CA
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Jeilld
5 out of 5
Paul's Washer and Dryer Repair, in Los Angeles, is simply and exceptional service company. Our LG washing machine would not drain, and over the phone, they shared with me how to repair the machine. To my surprise, for free, they guided me through it. I sent them a gift card to Starbucks. This is true customer centered business. J Wills Los Angeles, CA
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Lee
5 out of 5
Our LG washer repair are we pleased to write this review. As a resident of Culver City we are very impressed with the professional level of services provided by Paul's Washer and Dryer Repair Service. Our LG Tromm washer was demonstrating a LE code, we called Paul's Service and we able to get an actual diagnosis. An appointment was made, Paul's Service arrived on time. The repair was done for the price quoted and with clear knowledge of the laundry machine. Our machine is working properly, the work space was kept clean, the work was done in such professional we wished to share our experience. For washer and dryer repair clearly Paul's Service is an excellent choice. Kim Los Angeles, CA 90066
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Kim
5 out of 5
Our LG washer repair are we pleased to write this review. As a resident of Culver City we are very impressed with the professional level of services provided by Paul's Washer and Dryer Repair Service. Our LG Tromm washer was demonstrating a LE code, we called Paul's Service and we able to get an actual diagnosis. An appointment was made, Paul's Service arrived on time. The repair was done for the price quoted and with clear knowledge of the laundry machine. Our machine is working properly, the work space was kept clean, the work was done in such professional we wished to share our experience. For washer and dryer repair clearly Paul's Service is an excellent choice. Kim Los Angeles, CA 90066
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Denis Conne
5 out of 5
I have a 23 year old Whirlpool combo washer-dryer. The washing machine spin cycle stopped working, and the dryer vent tore and needed to be replaced. Before joining Angie's List, I had called a number of repair services, but they seemed unfamiliar with my model and I wasn't comfortable with their responses to my questions, nor with the estimates I was getting just to come out and look at it. David at Paul's Washer & Dryer Repair returned my call promptly, got specific info on the machine, and took the time to answer all my questions. We talked about the machine's problems and he gave me a reasonable estimate based on my description of what was happening with it. And then he told me that, at the machine's age, there were many more things likely to go wrong with it in the not-so-distant future, and suggested I'd be better off replacing it rather than repairing it (if I could afford to do so). I really appreciated his honest assessment and recommendation, and will definitely use this company if anything ever happens to the new machine I plan on buying shortly.
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Denis Conne
5 out of 5
I have a 23 year old Whirlpool combo washer-dryer. The washing machine spin cycle stopped working, and the dryer vent tore and needed to be replaced. Before joining Angie's List, I had called a number of repair services, but they seemed unfamiliar with my model and I wasn't comfortable with their responses to my questions, nor with the estimates I was getting just to come out and look at it. David at Paul's Washer & Dryer Repair returned my call promptly, got specific info on the machine, and took the time to answer all my questions. We talked about the machine's problems and he gave me a reasonable estimate based on my description of what was happening with it. And then he told me that, at the machine's age, there were many more things likely to go wrong with it in the not-so-distant future, and suggested I'd be better off replacing it rather than repairing it (if I could afford to do so). I really appreciated his honest assessment and recommendation, and will definitely use this company if anything ever happens to the new machine I plan on buying shortly.
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Meyer Shane
5 out of 5
This appliance repair company could not be any more honest. Over the phone David told me not to fix the problem due to the repair cost. Another company wanted to charge 40 bucks for the same thing, in this economy to find an honest and upfront business is a pleasure. Thank you, Shane Los Angeles, CA 90405
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Macy Mark
5 out of 5
In Los Angeles there no other company in our experience to call than Paul's Washer and Dryer Repair. Paul's Service is on-time, professional and very fair in their pricing. This family-owned business is an exception to rule that appliance repair companies are not customer centered. This has been demonstrated the two-time they have serviced our laundry equipment. Thank you again. Macy Los Angeles, CA
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Macy Mark
5 out of 5
In Los Angeles there no other company in our experience to call than Paul's Washer and Dryer Repair. Paul's Service is on-time, professional and very fair in their pricing. This family-owned business is an exception to rule that appliance repair companies are not customer centered. This has been demonstrated the two-time they have serviced our laundry equipment. Thank you again. Macy Los Angeles, CA
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Sasha Brown
5 out of 5
UNBELIEVABLE CUSTOMER SERVICE by David @ Paul's Washer & Dryer Repair, Santa Monica, Ca. I have three rental properties in Santa Monica and Venice. Appliances break down constantly. I am always being taken advantage of by repair companies and contractors. Not only did David fix my Maytag Washer, but he did it for FREE and over the phone. He spent his valuable time walking me through the possible solution, and let me try to fix it on my own. His strategically placed whack with a screw driver and hammer did the trick. AMAZING! The next time I need service to my washers/dryers, I will definitely call Paul's Washer & Dryer Repair. I only wish they did more than fix washers and dryers. David has won my customer loyalty.
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Sasha Brown
5 out of 5
UNBELIEVABLE CUSTOMER SERVICE by David @ Paul's Washer & Dryer Repair, Santa Monica, Ca. I have three rental properties in Santa Monica and Venice. Appliances break down constantly. I am always being taken advantage of by repair companies and contractors. Not only did David fix my Maytag Washer, but he did it for FREE and over the phone. He spent his valuable time walking me through the possible solution, and let me try to fix it on my own. His strategically placed whack with a screw driver and hammer did the trick. AMAZING! The next time I need service to my washers/dryers, I will definitely call Paul's Washer & Dryer Repair. I only wish they did more than fix washers and dryers. David has won my customer loyalty.
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Bo Fallon
5 out of 5
Thank you to Paul's Washer and Dryer Repair Service for their exceptional customer service. This company took the time to diagnosis our machine over the phone. Our Front Load Washer was making a thumping noise, like loose shoes in the machine. We called other companies, they would not give me the time of day. Paul's Service was clear that the problem was too expensive, the bearing has failed. Thank you for the free diagnosis. We are pleased to spread the word about Paul's Washer and Dryer Repair. Bo Los Angeles, CA 90048
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Beth Kim
5 out of 5
In West Hollywood when your Washer or Dryer breaks down give Paul's Washer and Dryer Repair a call. David thank you for your professionalism in addressing our laundry appliance. The outstanding quality of work demonstrated surpassed our expectations. Beth West Hollywood, CA
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Beth Kim
5 out of 5
In West Hollywood when your Washer or Dryer breaks down give Paul's Washer and Dryer Repair a call. David thank you for your professionalism in addressing our laundry appliance. The outstanding quality of work demonstrated surpassed our expectations. Beth West Hollywood, CA
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Mark
5 out of 5
Thank you to Paul's Washer and Dryer Repair for the exceptional service in repairing our Kenmore Front Load Washing Machine. In the Pacific Palisades you can not find a nicer company. With guest in town and no ability to do laundry Paul saved the day. There was a sock stuck inside the machine and it was repaired in a expedient and professional manner. This company reminds us the days long past were the customer was simply treated well. Give this exceptional company a call. Mark Pacific Palisades, CA 90272
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Mark
5 out of 5
Thank you to Paul's Washer and Dryer Repair for the exceptional service in repairing our Kenmore Front Load Washing Machine. In the Pacific Palisades you can not find a nicer company. With guest in town and no ability to do laundry Paul saved the day. There was a sock stuck inside the machine and it was repaired in a expedient and professional manner. This company reminds us the days long past were the customer was simply treated well. Give this exceptional company a call. Mark Pacific Palisades, CA 90272
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Mike Cready
5 out of 5
In Los Angeles for Appliance Repair Paul's Service is simply the best. In our experience to find a local business that take the time and effort that Paul's Service does is a diamond of in the rough. This may seem a bit dramatic but when other Appliance Repair Companies can not fix your Maytag Washer and then Paul shows up, well I am quiet grateful. This company should be called for your laundry repair needs. Mike Los Angeles, CA 90066
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Mike Cready
5 out of 5
In Los Angeles for Appliance Repair Paul's Service is simply the best. In our experience to find a local business that take the time and effort that Paul's Service does is a diamond of in the rough. This may seem a bit dramatic but when other Appliance Repair Companies can not fix your Maytag Washer and then Paul shows up, well I am quiet grateful. This company should be called for your laundry repair needs. Mike Los Angeles, CA 90066
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Brooke
5 out of 5
Maytag Front Load Washers have a best-friend in Paul's Washer and Dryer Repair Service. Our laundry machine was full of water and not able to move through the cycle. We were very impressed with the kindness this company demonstrated. David explained a "trick," and he was right. Our machine was is no working, with no money out of pocket. Give this company a call. Brooke Santa Monica, CA 90405
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Linda
5 out of 5
Paul's Washer and Dryer Repair is a a diamond in the rough in the world of Los Angeles Appliance Repair Service companies. The professionalism demonstrated by this family-owned business is exceptional. We have a older Kenmore Laundry Appliance and it was full of water. David took his time in explaining the potential causes of the problem and provided an estimate. The appointment window was kept and the job was completed for the price quoted. This company does fine appliance repair service. Give them a call. Linda Los Angeles, CA 90066 http://losangelesappliancerepairservice.com/
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Linda
5 out of 5
Paul's Washer and Dryer Repair is a a diamond in the rough in the world of Los Angeles Appliance Repair Service companies. The professionalism demonstrated by this family-owned business is exceptional. We have a older Kenmore Laundry Appliance and it was full of water. David took his time in explaining the potential causes of the problem and provided an estimate. The appointment window was kept and the job was completed for the price quoted. This company does fine appliance repair service. Give them a call. Linda Los Angeles, CA 90066 http://losangelesappliancerepairservice.com/
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Rachael
5 out of 5
Santa Monica for Washer Repair call Paul's Service. Our LG washer was leaking a small amount of water. We had a few other companies take a look at it, the leak they stated was from our plumbing, the leak continued to increase as well as our frustration with the finding a reliable appliance repair service company. We located Paul's Service and spoke with David, polite and clear he was. David suggested that our LG washer leaking may be related to the water valves. An appointment was made, arriving on-time David assessed the problem and did an exceptional job. We could not be more pleased with the Paul's Service. Racheal Santa Monica, CA 90405
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Christy
5 out of 5
In Venice (90291) there is no better company to call them Paul's Washer and Dryer Repair. Our Maytag Washer was full of water and we were concerned that we would have to purchase a new machine. Paul's Service was clean and was able to communicate with us. Our Laundry appliance is now working and we are very happy with Paul's Service. Christy 90291
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Eric
5 out of 5
Culver City for Laundry Appliance Repair Services give Paul's Washer and Dryer Repair a call. Our front load LG washer was not working properly. Basically our machine would not go into spin. Paul was very helpful on the phone. We hired them and they simply were professional and polite. Our machine is working properly. Eric W. Culver City, CA 90230
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Anderson
5 out of 5
"LG Washer Repair in Los Angeles, has a reliable service company in Los Angeles Appliance Repair Service, Paul's Service. Our Front Load LG Washer machine appliance was not draining properly. We called Los Angeles Appliance Repair Service, clearly professional and understanding of the machine. Paul was able to diagnose the machine over the phone and communicated effectively and clearly what the problem was. Arriving at our home on-time with professionalism the machine was repaired. Exceptional service company. Anderson Los Angeles, CA 90066"
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Anderson
5 out of 5
"LG Washer Repair in Los Angeles, has a reliable service company in Los Angeles Appliance Repair Service, Paul's Service. Our Front Load LG Washer machine appliance was not draining properly. We called Los Angeles Appliance Repair Service, clearly professional and understanding of the machine. Paul was able to diagnose the machine over the phone and communicated effectively and clearly what the problem was. Arriving at our home on-time with professionalism the machine was repaired. Exceptional service company. Anderson Los Angeles, CA 90066"
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Smith
5 out of 5
In Santa Monica there is no better Appliance Repair Service company that Paul's Washer and Dryer Repair. Our LG Washer was not draining and we were concern as what to do. Paul's Service was clear, professional and knowledgeable. Arriving on-time Paul was was very clear about how to repair the machine. The water pump needed to be changed as a coin was stuck in the pump. After some good old fashioned work, our machine was working like new. We are very pleased to recommend Paul's Service. Andrew 90405
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Brooks
5 out of 5
Culver City is most fortunate to have Paul's Washer and Dryer Repair Service. Our LG Washing machine was full of water and making some noise. I was unsure as what to do? Paul's Service answered the phone and was clear in their communication. Our LG Washing machine is working properly and our wallet is not too much lighter.
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Brooks
5 out of 5
Culver City is most fortunate to have Paul's Washer and Dryer Repair Service. Our LG Washing machine was full of water and making some noise. I was unsure as what to do? Paul's Service answered the phone and was clear in their communication. Our LG Washing machine is working properly and our wallet is not too much lighter.
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Peter
5 out of 5
Culver City has Paul's Washer and Dryer Repair to rely on should you need washer an dryer fixed. We called around Culver City and discussed our problem, till we found Paul's we were not confident that we be able to get our machine fixed. Paul arrived on-time and changed the lid-switch, our machine is working great. Thank you.
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Sharon
5 out of 5
Culver City LG front load washer in Culver City was full of water. How you tried to call Appliance Repair Companies, clearly communication is not their strong suite. Our machine needed to be repaired. Paul's Service was able to repair our Laundry Appliance in an exceptional manner and on-time. This is an outstanding Appliance Repair Service. Steve K. 90230
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Steve
5 out of 5
Culver City LG front load washer in Culver City was full of water. How you tried to call Appliance Repair Companies, clearly communication is not their strong suite. Our machine needed to be repaired. Paul's Service was able to repair our Laundry Appliance in an exceptional manner and on-time. This is an outstanding Appliance Repair Service. Steve K. 90230
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Sharon
5 out of 5
Culver City is most fortunate to Paul's Washer and Dryer Repair. Our front load washer was not spinning properly. We called around and was not please with the results of other companies. David was more then polite, and believe it or not gave us advice over the phone on how to repair the machine. In 5 minutes our machine was working properly. Give Paul's Service a call. Mia Culver City, CA 90232
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Mike
5 out of 5
Duet Washer Repair in Los Angeles is feeling better. Our front load washer was full of water and was not able to complete a cycle. We feel good that Paul's Service was able to take care of our machine. It appears that it is not uncommon that a sock would get stuck in the water pump. David removed the sock and used a cleaner to remove the smell, from the standing water in the machine. This is simply a good reliable company. Mike C. Los Angeles, CA 90066
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Rob
5 out of 5
We own a LG Washing machine and live in Culver City. Our LG Front Load Washer would not drain. We called a few others and could not get a clear answer as to the cost.We called around and were very please to speak with Paul's Washer and Dryer Repair. Paul's Washer and Dryer Repair was friendly and polite. David was very clear and communicated what could be wrong and the cost. Arriving on-time, professional, the work was completed for the price quoted. Exceptional value. John S. 90230
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John S.
5 out of 5
Culver City is fortunate to have Paul's Washer and Dryer Repair. This is an exceptional company with outstanding customer service. Give them a call. John, Culver City
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Brett S.
5 out of 5
We own a Kenmore Washer and Dryer and live in Culver City. Our Kenmore Front Load Washer would not drain. We called around and were very please to speak with Paul's Washer and Dryer Repair. We called a few others and could not get a clear answer as to the cost. Paul's Washer and Dryer Repair was friendly and polite. David was very clear and communicated what could be wrong and the cost. Arriving on-time, professional, the work was completed for the price quoted. Exceptional value. Brett S. 90230
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Bart
5 out of 5
As a resident of Los Angeles, we are pleased to recommend Paul's Washer and Dryer Repair. Our washer was not working, full of water, and we found Paul's Service. This is an exceptionally friendly warm and professional company. The price quoted was accurate. Give this company a call. Bart Los Angeles, CA
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Bart
5 out of 5
As a resident of Los Angeles (Culver City/90230), we are pleased to recommend Paul's Washer and Dryer Repair. Our washer was not working, full of water, and we found Paul's Service. This is an exceptionally friendly warm and professional company. The price quoted was accurate. Give this company a call. Bart Los Angeles, CA
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Carey Phillips
5 out of 5
I called Paul's Washer and Dryer Repair yesterday with a front load washer that began making a very loud noise when in the spining. I tried to calling a few places which would not give me a straight answer. I want to thank Paul for giving a straight answer on the phone. The machine is beyond repair. This type of customer service is missed these days. Thanks for the free help. Carey
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