Very Concerned Customer
1 out of 5
I have been a customer of your Fresno CA office for many many years. Over the last few months I have witnessed the Manager Marta Lopez speak to the employees in a very unprofessional way. She has with customers hearing spoken to the employees who are helping me I feel in a horrible way. She reprimands, demeans, and humiliates them. I feel very uncomfortable and nervous when I am there and see her coming. I feel so bad for them..they are so nice and have always provided me with great service. No one should be treated like this. I know you have just purchased this wonderful company and hope you will either train her or put her in another position. You are waiting for either a lawsuit to happen or lose some great employees. I can tell you that it is very rare to find such nice and efficient workers. These caring people have been helping me and my family thru some very tough times, always with a smile, going above and beyond with my needs and products. Please help them!
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Concerned Customer
5 out of 5
Customer service is above average at the Fresno California store! I have been a customer for many years and they know me by name and always with a smile on their face! They make me feel very welcome. I have been getting supplies for my parents and it has been tramatic for me just dealing with my home situation. Danny and the two Jesse's are great and always go above and beyond to make me feel welcome and provide me with the products I need. Management unfortunately needs training or changes soon!
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