Wade Hatchell Heating & Clng

Wade Hatchell recently performed a routine clean and check of our central AC system. It was working fine. That night it stopped working. We were out of town all the next day and then without AC over the weekend. Called them back first thing Monday. They returned and said the compressor was bad and needed to be replaced or install an entire new AC unit. Said it was probably a lightening strike. I reminded him there had been no storms! His only response was “I didn’t do it; it’s just a coincidence”. I never said he did “do it”. Coincidence? Probably. Mr. Hatchell said he would "take care of us"; that he felt bad. Said he would crunch cost estimate numbers and get back to me that night or the next day. Three days went by and we remained without AC in extreme heat. I called and left 4 messages during this period with his secretary and was promised a return call. Never happened; to this day he has never called back. Only possible conclusion is at best, this is not a reputable company.