3/5/2015 12:46:00 PM by Arnold Group, LLC
Say to that mountain "Be cast into the sea, and it will be removed into the sea!" Everyone in Christiandom knows that phrase. Did you ever consider the ramifications of those words, and how they would in turn affect and effect the outcome? Everything comes with a reaction (as ripples on the sea) from the original action.
What may seem good in your eyes may not be good for someone else. Just because it works for you doesn't mean its working. Are the affects long lasting or are they infecting others around you? Processes have to work 1. for your good, and 2. for the good of the organization in whole. They are built on now term, short term, and long term. Can your processes endure the test of time?
The mindset of your business is like that; things that were done 10, 20 years ago affect, effect, and even infect us in the here and now. We all have heard it, "The only thing that doesn't change is that everything changes!" It's true, everything in this life is constantly changing and on the move, preferably forward. So when you think of what it is you're doing, can you ascertain its outcome in the future?
There are organizations that are sinking into the ocean of confusion and shutting their doors; while wondering what happened to their dream; the negatives built a mountain of regret they feel they just can't conquer. While on the other hand, there are organizations that speak to their mountain and climb and conquer it.
Here's an example: (short version)
Company X built its business on great customer service. It grew exponentially! As it grew, of course it hired more associates, losing much of its clarity of vision and purpose. This is the mountain building process. Speaking to the mountain is recognition of the problem, and as in practice tools you go thru a DMAIC (define, measure, analyze, initiate, control) process. That is, your speaking to the Mt. So company X realized they situation and started a PPP program to bring them out from valley to an oasis of a 300% increase customers over a 12 month season.
Foot note here: DMAIC could be DMAICC (add the process 'confine') You must confine the problem before going on. DMAIC goes on in continuous sphere, as you recognize x, it must be confined and repaired at that moment.
Some companies don't realize their Mt. is crushing their business, and they go around and around, never climbing or speaking, but building a trench just getting deeper in the pit. They are so close to the situation, its invisible to their sight, when it does come them from outside it can go one of two ways, 1. they take it to heart (as a threat in some way), and 2. they listen, realize the problem then start working on the remedy. Make the Mt. work for you!
How do you deal with your mountain? Don't hesitate to speak to it and bring it to captivity.