Join us for a Webinar! Featuring Forrester Analyst John McCarthy with OFS CEO Rich Napoli
Thursday, December 04, 2014 from 1:00-1:30pm ET
Digitally transforming your enterprise requires a whole new way of thinking and operating – not only in the IT department, but throughout the entire corporation. It all starts with re-examining your customer's journey to predict their next most likely actions, and then building your digital products and services around your customer’s needs.
The Reality: Companies that are customer experience leaders outperform their peers by nearly 30% on the S & P index. (Forrester Research, Inc., The Business Impact of Customer Experience, June 2013).
The Challenge: Customers are constantly changing their behavior faster than firms are evolving their business model, processes, and technology.
Join us for a 30-minute webinar so you can future-proof your business strategy and adapt your organization to the digital world! These topics will be covered:
- Why it’s essential to understand your customer’s complete journey
- How businesses today are using digital to drive engagement and revenue
- How to adopt a Product Engineering Mindset to foster business agility
- How to structure your organization and find the right skillsets
- How to bridge the gap between customer expectations and the products you deliver
Click here for registration : http://info.objectfrontier.com/webinar/digital-transformation
Director of US Marketing
We Build Software. And Trust.
- Thursday, December 04, 2014 from 1:00 pm to 1:30 pm
- Price: Free Event
- Event Place: 3025 Windward Plaza Suite 525 Alpharetta
Digital Transformation, Digital Transformation Event, Digital Transformation Agenda, Webinar
3025 Windward Plaza Suite 525 , Suite 525 Alpharetta GA, 30005