Rescue Rooter LA North

I was unfortunate enough to have these unprofessional plumbers in my home 11/10. I had just had my front lawn seeded and fertilized and although I have a wide concrete path leading to my front door, their plumber walked through the manure on the lawn and tracked it through my house. They came to repair a stoppage in one of my second floor toilets. Before the plumber, now in his stocking feet because of the manure on his boots started to work, I told him the toilet was moving at its base when I cleaned around it, then he started to work. When I checked on him 10-15 minutes later, I witnessed him jamming the auger so violently in the toilet bowl that the base of the toilet was being lifted off the floor and the bathroom was flooded with toilet water. He did not even alert me to the flooding. I ran for towels to mop up the mess, but it was too late. The water was running through the walls of my house down to the powder room on the ground floor, through light fixtures and switches. There was so much water my baseboard moldings on the ground floor separated from the walls in the powder room and parts of my family room. When I called to report these problems to Rescue Rooter, the plumber lied and said that I had not informed him of the loose toilet base, so they were not responsible. Even if I hadn't told him, which I absolutely did, shouldn't that be something they always check before starting that procedure? They refused to even come and see the damage on the lower floor of my house or even offer to pay to have my manure tracked stairs and carpet the plumber dirtied. YOU DON'T WANT THESE GUYS IN YOUR HOME!!!!!!