1 out of 5
Horrible and unprofessional service. Argumentative, disorganized, lies, false statements, outdated everything (cannot make a copy without carbon paper), unskilled at fixing anything, ruins electronics, falsifies information. How he is even in business is a mystery to me. He is bordering on fraudulent business practices.
I brought in a computer tower for replacement of the hard drive, where Yan
(A & M Electronics) was a listed service provider. The computer was working but the HD was dying. Yan managed to destroy the computer and render it unusable. Yan (A & M Electronics) changed his story multiple times as to why the HD part did not arrive and how he had my computer for almost a month. He had the specs of the computer but managed to get the wrong part several times. He could not hook up my tower to his old outdated monitor because he did not have an adapter or an LCD monitor. This guy is supposed to fix modern equipment? My warranty company called him several times and Yan changed his story each time. When I picked up the computer because it was "ready", I asked to see it on, and Yan said he was in a hurry for a service call and that my computer worked last night. He didn't know if it worked now!!!! Of course, when I got it home, it did not even boot up. He destroyed something so simple to replace!
Yan (A & M Electronics) was selected via a phone book by ServicePro for computer services. They have removed him as a service provider. My warranty company has removed him as a service provider. Yan faked a name change so as not to talk with my warranty company when they inquired about the repair status and ruin of my computer system.
He is the only one working in the shop and he is never there. You will wait forever to have anything done, if it's done correctly at all, with various excuses. I called him one day and he put the phone down while another customer came in the shop. The customer said that Yan did not replace a power supply in a tv and the tv did not work now. Yan argued that he did replace it; the guy said no you didn't, as the same one was in there. The customer yelled for Yan to take whatever he put in the tv out and he'll never be back again.
I am reporting him to the Attorney General and township because I believe he has defrauded customers and will continue to do so. Regardless of how inflated this man sells himself, Beware!