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Citadel Credit Union
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(800)666-0191
verified
28
years in business
100 Granite Run Drive
Lancaster
PA
,
17601
OPEN NOW
8:30 am-5:00 pm
Sun
closed
Mon
8:30 am-5:00 pm
Tue
8:30 am-5:00 pm
Wed
8:30 am-5:00 pm
Thu
8:30 am-5:00 pm
Fri
8:30 am-6:00 pm
Sat
9:00 am-1:00 pm
100 Granite Run Drive
,
Lancaster
PA
,
17601
(800)666-0191
(800)666-0191
www.citadelbanking.com/about-citadel/citadel-locations/citadel-lancaster---granite-run-drive
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About Citadel Credit Union
Locally owned for nearly 80 years and proudly serving the community, Citadel is a full-service financial institution offering checking, savings, credit cards, loans, mortgages, investments, insurance and more.
Services:
Drive-Up Full-Service Express Banking (24 hour)
Instant Issue for Debit Cards
After-Hours Drop Box
Coin Machine (FREE for Citadel customers)
Notary Service
Signature Guarantee & Medallion Service
Contactless Credit Cards
Payment Options:
Cash, Visa, Master Card, Personal Checks, Financing, Apple Pay, Android Pay, Samsungpay
Map To This Location
358.10 mi away
49 minutes by plane
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Frequently Asked Questions about Citadel Credit Union
Is Citadel Credit Union open on Sunday?
Citadel Credit Union is closed on Sunday.
Citadel Credit Union is open Mon-Thu 8:30 AM-5:00 PM, Fri 8:30 AM-6:00 PM, Sat 9:00 AM-1:00 PM.
How do I go paperless?
To go paperless, simply sign into Online and Mobile Banking & select the 'My Profile & Preferences'. Then select 'eDocument Preferences' from the menu. From here, you can easily manage which eDocuments you would like to receive electronically. By electing to receive your Account Statements electronically, you will avoid the $2 monthly paper statement fee. Fees only incur when Account Statements are sent via mail. You may select the following documents for electronic delivery in eDocument Preferences: Account Statements and Notices Mastercard Statements Mortgage Statements Billing Notices and Home Equity Statements Non-Sufficient Funds Notices Overdraft Notices Past Due Notices
How do I go about reporting fraud?
To report fraud contact us immediately at 800-666-0191 , by secure message, webchat or over the phone. You can also call Falcon, our Fraud detection center, at 888-918-7313.
What is Citadel Money Manager?
Citadel Money Manger is a personal finance management tool that gives consumers valuable insights into their financial behavior, activities and goals. Citadel Money manager helps consumers to organize their finances by tracking transactions, reviewing expenditures, and creating budgets. The application is powered by MX, a powerful data partner that aggregates finances into center stage; molding it into a cohesive, intelligible, and interactive visualization. Linking accounts held at external financial institutions allows you to manage your finances by seeing balances and transactions all in one place, on any device. Link your credit cards, loans, checking, and savings accounts from other financial institutions one time, and Money Manager keeps your view updated so you always see accurate balances and recent transactions. Note: You can only link accounts from domestic, U.S.-based financial institutions.
How do I earn cash back on the Cashback Rewards Checking Account?
When balance or direct deposit requirements are met, you will earn 1% cash back on net purchases that post to your account each statement cycle from Citadel debit and/or credit cards linked to your Citadel Cashback Rewards Checking Account. Cashback Rewards have a monthly cap of $10.
How do I find an ATM with no fees near me?
To find an ATM location with no fees near you follow the below steps: Go to our website and click 'Your Closest Branch' at the top right and then click 'Search all branches/ATM locations' to search by zip code to find surcharge-free ATMs.
Does Citadel offer a zero balance transfer credit card?
Citadel does offer fee-free balance transfers for all of our cards. The APR is the same for purchases or balance transfers - it is determined by the type of card product.
How do I get my bank statement online?
Learn how to get a bank statement online by following the below steps: Log into Online and Mobile Banking Select the 'Accounts' tab on the left hand menu Select 'eDocuments'
Can I use Mobile Deposit for depositing checks?
Yes, you can deposit checks via Mobile Deposit.
Is there a fee if my loan payments are late?
If your payment is late on a loan there is a late fee of 5% of the payment amount due which will be assessed if more than 15 days late on all Citadel unsecured loans.
How do I sign up for fraud alerts?
To sign up for fraud alerts you will want to navigate to the 'Alerts' tab in Online and Mobile Banking.
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