Clinic Manager Claudia Alvarado explains that her success comes from both hard work, and a hard-working team. Naturally, each staff member is very friendly, and works to make sure every patient leaves happy and satisfied. They’ll go to almost any length to make sure patients leave with no more pain—comforting them emotionally as well as physically.
The royal treatment first starts with a bright, heart-felt smile from staff that is eager to make sure patients smile through their entire visit. Patients are always greeted and welcomed, staff then aim to make every patient feel valued.
No matter the procedure, no matter the amount of work, the team always ensures patients feel trust in the care they receive and feel comforted throughout their visit. Dr. Femi Folayan, DDS. takes time and care to explain procedures, so that patients know what to expect throughout treatment.
To make sure the line of communication stays clear and open, staff start by addressing the patient's immediate concerns. The bilingual staff is prepared to answer questions about payment options and plans that make quality care even more affordable.
Together, the team educates patients on their needs and treatment options. They also make it a top priority to put patients at ease about receiving prescribed treatments. With a thorough explanation in tow, they work tirelessly to ensure that patients will be satisfied with their smiles.