Rose Marie H.
1 out of 5
“Maybe your 80 year old mother who can’t walk shouldn’t go out to eat in busy restaurants.” Yes, that is what the owner Joe of Nonna’s Cucina on Route 9 in Manalapan New Jersey said to me today when he returned my phone call. I called to complain about the horrible service and food my mother, daughter and I experienced at 5:15 on Sunday afternoon. Now, the food and service would not drive me to this review/posting (that is why I called and not started with a review and call to the credit card company). What is driving me to this is the comment and the disgusting attitude and tone of the owner to me over the phone. Sunday, to start, to servicers couldn’t decide who was waiting on our table, not only was I told we can have eggplant parmigiana, not only did we wait over one hour to be served while tables all around us were served (my mother and daughter order pasta with red sauce…really complicated right?) Well, I received eggplant rollatini spread out with sauce and cheese impersonating eggplant parmigiana ( I am Italian, I know the difference). This would have been one thing but, it was flat, burnt and tasteless as if the valet ran over it before it got on the plate. Grated cheese? Grated cheese? Hard to get any grated cheese. Finally, a busboy passed by and gave us a cup of it with a spoon. Apparently, grated cheese in a cup gets shared table to table. And, on the receipt “Marinara pasta” was a special request for $22.00. You may be wondering what my mom being 80 has to do with anything. I said, “It was a terrible experience and to think my 80 year old mother who cannot walk only wanted to go to your restaurant.” And, yes, this disgusting human said, “Maybe your 80 year old mother who can’t walk shouldn’t go out to eat in a busy restaurant.” So, if you want good Italian food, good service, and maybe you are elderly … head down the road a little more to Aunt Butchie’s for your meal. And, Joe, I hope you get the same respect when you are 80. Maybe you will have to stay home. Karma! What goes up will come down!” Please share my friends. This was disgusting beyond belief. #nonnas citi cucina
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