Coco H.
1 out of 5
I went to Dr. Cruz for my regular cleaning and my teeth felt just fine. But he said I had some cavities, so I believed him and had some fillings done in the same visit. Once that was done, I realized I couldn't even bite down all the way because the filling was sticking out. I told him, and he said he can't fix it and to wait until the numbness wears off and see if it went back to normal. As I suspected, it did not and I couldn't eat at all because of this. So I went back and he ground down part of my filling, which felt a little bit better. So I went home and now noticed that I couldn't eat peanuts without wincing in pain. So I went in for a third time. He ground away more of my original teeth. He now acted very impatient toward me and told me that I felt pain because my tooth was cracked, and that I needed a crown to fix it. I didn't take this advice as I didn't believe that it was true. The office arranged for a different dentist to examine my teeth. Diagnosis: my teeth are not cracked and I don't need a crown at all. From my terrible experience, I think Dr. Cruz' skill level is not very good. Also, it seems he doesn't really care about patient's feelings and won't even admit his fault when putting in a filling that stuck out high. He tried to blame the bad results on other fake things to cover up his mistake. I must say Alesha at the front desk and the other assistants are very nice and helpful, and they do have another dentist Dr. Chang
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