Northside Fiat

Wonder full service. Very accommodating. Well return for sure. Tom markle

Excellent. Pleasant, caring and personable staff. Good range of vehicles.

Always a pleasant experience

Challenging transaction as I was doing it over the Internet and phone (several states away) plus had a personal friend stop and in and check out vehicle. Dealership and sales person answered all of my questions and put together a deal that worked for everyone.

Appreciative. Courtney hustled, found us the right car. I will do business with them again...

I love Fiat. Always quick and friendly service!!

Brandon was awesome it was no pressure and he gave us room to make a decision. He explain everything that was going on and absolutely transparent.

Fiat 500 required an oil change. Service was excellent.

Quick, efficient and courteous. I always feel like I am just the customer for whom they have been waiting.

NICE AND COURTEOUS. .

Over all awesome. CamRon was very noticeable with ALL MODELS of the Fiats. Which made my purchase a breeze.

it is always grate to come to northside fiat they always take care of me in everything i need done i wont go anyware else

Friendly and professional .

Location was a bit far from where I live but the people were excellent and I felt welcomed at the dealership. Service was done well and I was pleasantly surprised that the actual annual service cost was lower than I expected. Honest dealer and I will recommend them over others.

Got what I wanted, on my terms, and they even handled my previous vehicle lease by holding onto the car and letting Ally Financial send out their inspector to perform the end of lease inspection. Space is limited in my apartment complex, so for them to hold onto the old car was very nice. I didn't feel like I was being tricked in anyway, and I am glad I no longer have to deal with the sharks at Munday Chevrolet. When I had a question, they answered it quickly or got someone just as fast to answer it.

I was well taken care of! Ed Paez makes sure my experience is 5 star every time I go to North Side Fiat.

A very pleasant experience.

Overall good experience, everyone was very helpful in the entire process. The approval process did take a few hours, however I did appreciate that they were concerned about my financial limit & staying within the budget.

Very good.While the dealership was busy both times I visited-- I was made comfortable while waiting, and it was made known that I was to be assisted ASAP.
The arrangements were made for me drive the pre-owned vehicle to my mechanic-- and once I got his appraisal of the car-- upon returning to the dealership the finalization of the purchase went exceptionally well and quick too.

My Son in Law and I live in Missouri and were looking for a specific Subaru that this dealership had on hand. I contacted Carlos Herrera and started the discussions about the car. He was very professional in providing me and my son in law with a current video of the car and numerous close up pictures that my son in law wanted to see. Since we were a long way away it was very important that there were no surprises. Carlos was very timely in providing the information and price updates and he made us feel comfortable in a long distance purchase. When we arrived and inspected the car there were a few small surprises but Carlos and the fine staff at the dealership were able to get the vehicle ready to go. The paperwork was quick and we were able to get back on the road quickly. All of the staff were courteous and very helpful. Overall we got an excellent value in the car and a very good experience.

It's excellent and everyone is so nice.

Excellent friendly service from top to bottom.

The service for my Fiat was completed in a timely fashion. I was very pleased with the customer service.

Santiago was very patient and helpful along with the lady at the front desk and a few of the other sales personell.

We came out to view a Mini Cooper, I fell in love with the car during the test drive.
Ryan in (sales) was great and so was Ryan in (finance). The purchase was fast and hassle free. We will be back again, for our next vehicle.
Thanks
Mary S.

Sales person Logan Beller was very informative well treated by all staff. Would recomend this dealearship..

I came in for an oil change.Once I arrived I was greeted quickly and my needs were addressed ASAP. I had an appointment and that time was meet.They changed my oil as well and rotated my tires and topped off the fluids. They also gave my Fifi a wash which she desperately needed. My next stop was going to be the car wash and that was no longer necessary after my visit. While waiting I was able to watch TV and had access to water and coffee. I was treated wonderfully by all the staff at Northside Fia

VERY PROFESSIONAL AND HELPFUL. I FLEW IN FROM PENSACOLA FLORIDA TO PURCHASE THIS VEHICLE.

I was able to bring my car in for maintenance on short notice and they had it ready on the same day. Also, I was able to pick it up after 5 which made it very convienent for me as I do not live in Spring. When I picked up my car it was clean, including the tires! :) Thank you for the great service!
A. Krueger

Grateful that Steven could work my service appointment in this afternoon after I missed my scheduled morning appt. He was also able to do it over my lunch hour. Passed on cleaning to get my Abarth back within this time frame. Work was well done

Oil change - quick and thorough and washed my car!!!!

Steven gave me info on Roadside Assitance to get my car to the dealership, and followed up when it got there. He also was very pleasent to deal with, and he called me when my car was finished.

very satisfied with the support service and quick response

I looked at the cars, went out for a drive on the 500 L liked the performance and looks of the car, so I decided to purchase the 500 L I am very happy with the vehicle

You all did a great job and made the process fun and easy for me! I love my new car and am really enjoying driving it! Thank you!

Steve thoroughly listened to what I had an issue with. He and the tech investigated 1st hand, made discoveries and shared the findings. Even though the condition was a design issue, I was treated with respect and reasonable methods to avoid further issue were offered.

Prompt, good communication and a clean car to boot. Excellent experience!

We had a great experience at Northside Fiat. Logan was the best car salesman we have ever had. He knew everything about the vehicle from bumper to bumper and was able to answer all questions we had. Very pleasant car buying experience and we love our new Abarth.

Santiago made sure I was happy with my purchase to the very end of the purchase and installation of my bike rack. I have made numerous recommendations to my friends to go see Santiago at Northside Fiat already. Thank you So Much Santiago and Marilyn at Northside Fiat. I love my Fiat 500!

The BEST experience ever! When other dealerships were either unable to get us the deal we wanted or were taking weeks to get back to us, got it done in the same day. We emailed Brandin the details of what we were dealing with and what we were looking for and he assured us he could get it done. We went in around 11:30am and were driving off in our new car by 4pm. Never had we had such a quick and painless experience at a dealership and be able to get it done in one day.

I was treated as if I owned a Lamborghini!

The salesman was professional, and he worked with me to find the vehicle ,The finance guy was super personable

I went in to purchase a 2015 Sport to replace my 2012 Sport that was totaled in a car accident. I have been to the dealership several times over the last few years, and the staff is always so helpful. Ryan Hon is absolutely the best. He is very knowledgeable, and he makes the paperwork part of the process quick and easy without a lot of pressure. Northside Fiat turned a horrible situation into an awesome experience for me. I love my new car. Thank you Northside!

We arrived from previous dealers who stated of having the car available and "just sold" at arrival. Here, the welcome staff was kind as they offered coffee and water. Neal, to-the-rescue, demonstrated the FIAT of my choice and I was allowed to test drive it. He was very informative and I would gladly recommend him. Ryan, the financial advisor, was also very helpful and patient with my numerous questions. The wait to get to the finances would be my only critic, but we took advantage of the vanilla lattes available. It was a great overall experience.

I was greeted in sort order every body was very polite. .

Got what I wanted, on my terms, and they even handled my previous vehicle lease by holding onto the car and letting Ally Financial send out their inspector to perform the end of lease inspection. Space is limited in my apartment complex, so for them to hold onto the old car was very nice. I didn't feel like I was being tricked in anyway, and I am glad I no longer have to deal with the sharks at Munday Chevrolet. When I had a question, they answered it quickly or got someone just as fast to answer it. At Munday, I was given the runaround multiple times. I had been with Munday since 2007 when I got my first car, and stayed with them for my 2nd car. I am glad I went to Northside Fiat to get my 3rd car.

Santiago as well as your finance guy went above and beyond to help us. Santiago even offered to deliver the vehicle to us so we did not have to make another trip (nearly an hour) back to finish the deal. We can buy a vehicle at any dealership, the difference is in the service. We received exceptional service and we plan on buying future vehicles from your dealership because of it. We've bought 5 vehicles in the last 4 years and this has been the most pleasant of all the purchases. We will be back to see Santiago in the future.
Thank you,
John Sherman

It was a pleasure. Fastest and most professional service I have ever received at a dealey.

Very good! Everyone makes u feel at home. Like family

Everyone was kind, helpful, and not pushy. It was nice to come in and feel at home.

Even though I was buying a low cost used car, our salesman spent hours with us on the test drive, finding answers to our questions, and reaching a mutually agreeable final price.

we had a good experience. We were treated fairly and honestly. We didn't like our initial purchase so we brought it back and decided on another car. Even that went very smoothly. We appreciated the dealership's professionalism.

Very helpful and professional in every way when it comes to service and questions I have about my Abarth.

I was well taken care of! Ed Paez makes sure my experience is 5 star every time I go to North Side Fiat.

Did exactly what they said. Gave me a car to drive while they worked on mine. Great communication to me. Called me when I need was finished. Eve received a car wash and vacuum.

It was very nice everyone would stop and talk to you and make you feel right at home and go out of their way to make sure everything being taking care of.
Thanks You for being one of a kind dealership.
Wilma McNeely

Car brought in for the annual inspection. This was done very quickly with little waiting time. I asked about headlights direction being a little high and Josh readily took care of that.

I was really impressed at how hard everyone worked to get me the car I wanted at a price I could afford.

They were wonderful. I still need to get the headphones for the DVD player. Other than that, the team was exceptional!

out of town customer. Agreed on price, paperwork was ready, signed, delivered, and on our way. smooth and painless. people were very nice.

A very pleasant experience. .

Service was handled quickly and completed exceptionally

Overall Experience was Awesome, Ed and the team at Northside Fiat are an Exceptional group of individuals, who care about service, dependability, and most importantly about the you. I would definitely recommend this dealership over all the other dealerships here in Houston because when your here you feel like family!

The sales people are outstanding.

He was very informative, not pushy at all! He's down to Earth, very professional!

Salesman was excellent. .

The service team is always top notch.

Best service we have ever had! .

Overall good experience, everyone was very helpful in the entire process. The approval process did take a few hours, however I did appreciate that they were concerned about my financial limit & staying within the budget.

They did an exceptional job of making the car purchasing experience enjoyable.

Very willing to make the right deal for me.

It was very easy. No haggling over price or anything. What I like best is there was NO pressure! No pushy sales persons. They allowed me to make my decision in my own time.

Neal was great and very helpful. He was very knowledge and provided lots of information. HE stayed past closing hours to help closer the deal.

I have purchased a few cars in the past and it was a all day process. At Northside Alfa Romeo FIAT the process was around two hours total time in a two day process.
I am a pleased customer.

This was a great experience. They worked with my budget to help put me in position to drive away with my selection. Everyone was very friendly & patient.

Neil Hogg greeted me when I arrived on the dealership lot and asked if I would like some assistance in looking for a car. Neil was very informative and also very patient as I looked at different Fiat models and types and years. I spent approximately five hours looking at Fiats before making my decision. Neil continued to be informative and patient as I weighed one vehicle over another. He took me on two test drives to help me with my decision. He offered good advice and when I made my decision, got me a great deal. Neil was very helpful and so was Ryan Hon in reviewing the financing with me. Thank you.

Everything was done in a timely manner.Will definitely deal with them again. Thanks for everything. Santiago Moreno went above and beyond for us.

We have purchased many cars over the years and we have never encountered a dealership quite like Northside Fiat. The sales force is exceptional, we have never had a salesperson go the extra 50 miles for us. You have a great dealership and we will definitely be back.

I have NEVER had a better experience in purchasing a vehicle than with Northside Fiat!!! Neal was fantastic, professional, knowledgeable and very courteous to our every rlewrequest. We cannot thank both Neal & Northside Fiat enough! If I come across anyone looking for a new vehicle I'll without hesitation recommend Northside first:)

Gripes aside, everyone we came in contact with was knowledgeable and professional. The car's list price was so low that I didn't even try to negotiate. Carlos is a terrific salesman, spending a lot of time with us even with the low-margin sale. We got the car we wanted at the overall cost I was comfortable with.

It's excellent and everyone is so nice.

It was a good experience overall. We were able to find and reach agreement on a car. We came back to resolve a minor issue, which was handled quickly. We were treated with courtesy throughout.

Awesome enough to have bought 5 Fiats since 2012. Ed goes above and beyond to help out as well as Santiago. Everyone at the dealership makes us feel like we're dealing with family from Stephen the service manager to Marilyn up front. All do a great job and they are the reason we keep coming back.