Freeway Honda

I came in for an oil change as a "waiter" in the customer lounge. It was determined that I should do an intermediate service, plus I needed a part (left window moulding and clips). The part was in stock and the service was completed in just over an hour. I worked in the customer lounge, got a lot of work done, and was on my way in record time. A wonderful and efficient experience.

The buying experience was great and the services provided were one of the best in Orange County.

Salesman took the time to listen and provided amazing customer service.

It was a great experience overall, Samuel helped me get the car of my dreams and helped me get a great deal.

It took a while for a service advisor to come out and even greet me. But then the service was speedy.

One of my best new car purchases! Quick, easy and no pressure. Would recommend Freeway Honda to family and friends. Thank you Amir!

Great service and helpful staff! .

Everyone at Freeway Honda was extremely helpful and friendly. I went in to lease a new car and couldn't have been happier with the end result! I got a the car I have been wanting with the help of Sam Ceja.

Amir was friendly, fair, confident and great to work with!

Brad is straightforward and honest. Shuttle service is a huge value-add.

Friendly professional atmosphere I would bring me car back here for service

Very professional, considerate and efficient. Megan is first class and supported our requests in a very timely manner. Jorge was the same.

The old change was required. There was also an issue with some plastic parts under the car. It was determined to be Ok - which was a good thing. Advised on 100K service in 4 thousand miles.

easy to purchase, price was given me prior to purchase.

Handled all aspects of the transactions like a champ!

Gustavo was such a great help! Love my new car!

Just had to have a recall service done. Adrian was very attentive and helpful

It was super quick, I came in not knowing exactly what I wanted but got great help and was pleased with my experience.

We came in knowing the exact car we wanted. John was very helpful and pointed out things about the car that salemen at other dealers failed to mention.

Easy car buying experience

Great experience and awesome staff!

Jorge was very friendly and helpful through the whole process.

I was blown away with the service that was given to us.

He was very helpful and explain to me the deals the dealership had. I would highly recommend him.

Rheza is very great in explaining all the parts of the car. he is also very friendly.

I initially had an appointment with Kevin Vazquez about my leased Honda that was ending. Kevin was paged twice but never showed. In my 20 minutes of waiting, John Shanholtzer checked on me twice and made sure all my questions were answered. After waiting a little bit more, I figured Kevin was the type of person who doesn't respect his customers' time so I decided to deal with John who ended up selling me a new car. Outstanding service and sales guidance from John. Would love to buy another car with him.

Francisco started the experience. He started by wanting us to walk out into the lot to see if you had the exact van we wanted. We said we did not need to join him doing that chore and that the info must be on the computer. He needed help with questions. Joe was much more experienced and could be an excellent mentor for Francisco. He had answers and took care of us in s professional friendly warm manner. He appeared to be a good advocate for us. He made the deal and we left having purchased what we wanted at a price we felt was very fair.

He was extremely helpful and he was a very nice man who was knowledgeable about his work.

I love coming here to get my car serviced! I literally drive over 30 minutes to go here because the service is exceptional! Everyone who has been welcoming, accommodating, courteous, and helpful. I have had Brando Allegre, Jay Reyes, Richard (forgot the last name) and others assist me. Each person is fantastic! My car gets good service there and things are done as expected. If there is a concern that the mechanics bring up, I appreciate the advising on this. No gimmicks & no hassle. I bought my car at this dealership and even that experience was amazing! I have since moved from the area and will not go to the Honda Dealership that is 5 min from my house because they are terrible! I am very happy that I receive consistently great service from Freeway Honda. I trust them!

I called originally about the weekly special in the OC Register. I was moving down from San Francisco and needed to get things worked out fast, and without hassle (and frankly, without much of the stereotypical car-buying haggling). I told Rosa Loreto I wanted the deal in the paper and she confirmed cars were available. She made zero effort to upsell me. She knew my time frame and budget. She made me an appointment with Rick. I showed up and met Rick. He already had the ad printed out with the list of Civic's to show me. We test drove one and did the deal. Again, no effort was made to get me to spend more. Everyone respected our budget. We also had very little time on buying day. I know buying a car is a very long process, but my wife was waiting for me at the airport with out baby. Rick and the whole team worked as fast as possible and got me out of there in a new Civic in about an hour and a half. All around, the best experience I could have expected. No surprise "fees," no bait and switch, no tricks.... all things I've seen with other dealers.

Excellent service. Quick and efficient. Trustworthy

I hate the experience of buying cars. I hate the process from beginning to end. Rick and the team at freeway Honda made this without question the best car buying experience of my life. I'll never buy a Honda from anyone other than Rick.

Service was fine but very long wait to get paid and out the door.

Effective and efficient. Everyone did a great job of making us feel comfortable and welcome while making sure we understood the vehicle and what it had to offer.

Returned my call promptly, gave me next day appointment, scheduled with shuttle on RT to / from home and had service my car.

Returned my call promptly, gave me next day appointment, scheduled with shuttle on RT to / from home and had service my car.

Purchase was fast everything was explained very happy

Helpful and Understanding .

Great experience. Rick Nemeth did an excellent job. He is very knowledgeable, friendly, fast and honest. Highly recommended.

Brando showed a sincere caring to help me get my vehicle fixed. He went above and beyond to reassure me things were being handled and so far, so good! Thank you!

Excellent service during sale and final vehicle transfer.

Friendly staff and gave great information on any questions I had.

It was awesome, great customer service. He's the best

Very friendly and hassle free. .

Very helpful and friendly very understanding made me feel comfortable in my price range

Great experience, very welcoming, gus and elvis walked me through every detail of process. I am a returning customer and will continue to be one with the treatment i recieve at freeway honda

Very pleasant experience. Was able to get the deal done in reasonable time.

Everyone was very helpful .

explanation on every car that was seen was very detailed.

Good service advisers. .

The process was very fast and easy. Everything went smoothly and we were out in less than 3 hours.

Very helpful! He went above and beyond to cater to our needs. Made our experience better than expected specially with all the horror stories we hear from our friends when visiting a car dealership. We need more reps like Steve!

As always the service here is great. Never had any complaints. That is why I drive to this dealership. Very satisfied

This is the second time I had the pleasure to work with Jorge in getting into a car. He is so customer oriented that it's wonder he's not a trainer. His knowledge of the Honda line and his enthusiasm are truly amazing.

Honestly was worried that there would be some excuse not to fix my car. The service writer was clear on what was going to happen. He concluded his checks, the battery was under warranty, he was courteous to both me and his technician during the process.

I emailed a concern and heard back in less than an hour. Very good customer service.

So happy to have gotten what I wanted and didn't have to spend all day at the dealer.

The service and inspection report were great.
I was one of the last appointments of the day, 2:30 PM on a Saturday. It was just after 5:00 when I got the car back. I drove a short distance from the dealership and noticed there was a grease smudge on the interior door panel just below the window.
I took it back and they cleaned it. I appreciate that was done.
What was strange to me was no one said was anything like this:"Mr. Coultrup, we are really sorry we returned the car to you with the grease smudge", or "We apologize you had to bring it back to us for that".
It was almost like I was deemed to be out of line for discovering it and bringing it back to be cleaned, at the late hour. I guess everyone had a long week and were really ready to go home.

Very helpful and informative regarding our interest in the car

Very friendly salesman and all your staff!

Incredible. John was very attentive to all my needs, anticipating any questions I might have: gold standard service.

Very please with the process of this purchase. Rick professionalism was excellent.

Rick is amazing...professional/knowledgeable/and all around made this a GREAT experience.

Came up for regular maintenance and repair of a fewe items

He was just great! Made my first lease in a car unforgettable !

Jorge Zunigawas GREAT!!!
Very knowledgeable, helpful and friendly.It was a new and awesome experience to deal with him.
Thank you!

Rick meant me at the train station nd was all prepared with the paper work to make it an easy quick transition.

Generally a painless experience in purchasing a new vehicle.

Great! John knew exactly my needs and came forward with my wonderful new vehicle. He is very knowledgeable and has excellent customer service skills.

Everyone worked with me and my budget while having patience.

Brando was great. He was nice and apologized for the wait. He was helpful and kept me informed of how the service was coming along.

Everyone was friendly and professional. Easiest and fastest car buying (leasing) experience ever!

Omar was helpful and thorough

really nice guy, I was initially there to service my car and ended-up leaving with a new vehicle and good deal, that tells a lot.

very professional, true to customers,

Great price good clear information good honest salesman

Thank you for helping rid me of my current lease!

service person is really nice. I liked that he offered me the services, but noy pushy.

Amir made the process of buying a car seamless and enjoyable. I was literally in and out in less than an hour and half. This is my 4th car I've purchased from Freeway Honda in the last 3 years and for a Honda I won't go anywhere else. Thanks Amir!

Hugo was very very very helpful. Not only did he help us acquire the best deal possible, he was honest and extremely insightful. He answered every question we had and catered to what we were looking for. If we were to consider purchasing another vehicle, we would definitely consider Freeway Honda AND request to have Hugo assist us. Thank you so much Hugo!

Very quick and good customer service- only disappointment was blue tooth - unable to figure it out and know have to call number to receive instruction

Great service - took care of my CRV and recommended future service for next service visit - quick turn around - thanks!

It was very nice. on time service

It was a very good experience working with Oscar he listened to all our needs and didn't give up till we left with our new vehicle. Definitely recommend

The experience was good .

It was a great experience

Young nice interaction a little slow in finances

Amir helped both myself and parents get great deals on a Civic ExL and CRV ExL. We had such a great expirience getting my civic that two week later my parents went to get the CRV.

Hugo was very patient with us and answered all our questions. He was very professional and let us drive four different models.

the service was fast great and adrian was respectful and honest... they were had my car back to me on the time he said thanks

Answered all my questions, quick in process .

It was good but I had to rent a car while servicing. I would have been good if Honda will provide the expenses.

Good service and communication. .

Friendly although it took a while.

Leased my 2012 Accord from Amir, came back to lease my 2015 Accord because of the service and attention to detail offered by Amir and Freeway Honda.

The service was on time. Good customer service.

service was fast, courteous and easy.

Larry is an excellent advisor. He took care my car's repair services as well as air bag recalls.

Jose Diaz had a good attitude and he was a good listener. He got me what i was looking for also he was very patient.

Steve is the best friend , I very happy with my new car and my wife and my kids to. thanks Steve I'm probably buy my other new car and think in Steve always.

It was fast and friendly. I really like the service flyers with coupons. The names and faces of the service department employees makes it easy to connect once I'm actually in store. The longevity of your employees makes me feel more comfortable.

When I left my car under the rain, I've noticed pretty big white spot on my honda pilots right back door. The freeway honda team took risk to fix that problem and they did it really well. Luckily after few days we had rain overnight and could be assured that the problem is 100% fixed.
I would recommend freeway honda my to friends.

I came in to get my alignment checked and an oil change. Chris(?) offered for me to get the 75,000 mile tune up because it included those things plus more. I was happy to do it. The electricity went out just as he was putting my info into computer, but he was quick to be able to pull out a form to fill out in until the power came back on. My car work was done quickly and I felt very comfortable with the report on my car afterwards.

Overall satisfied with the cleanliness and quickness of getting my vehicle serviced. All staff was very helpful and friendly as always.

We were greeted promptly, by Francisco, who was friendly and knowledgeable. He answered all questions.

went for an oil change and was received with great quick service.

Receive estimate cost as described, complete minor service within one hour.

Great service, very friendly sales team. The whole process was much quicker than we were expecting, which was great!

Thanks for going the extra mile, your amazing patience and professionalism.

Rick provided us with great customer service . he was welcoming, friendly, and straight forward in helping us buy our new car.

Thank you for honda and for every one helpe me I hope that honda always the first one in the Market and the serves mor good

he was awesome it was the best service ever i will recommend you guys always…

We had a very wonderful experience and very very nice and helpful salesman that helped us. Definitely will come back and let friends know about this dealership :-)

Rick was very helpful, showed me other model beside crosstour so I could compare, he helped located the exact car that I wanted, it was smooth n easy.

very good on our car and service representative was great.

When I arrive at the car agency the service was fast and friendly.

I had a very good experince and have enjoyed this type of service for many years

Excellent service provided by Steve Sotelo in purchasing new vehicle. Highly recommend dealership and Steve for vehicle purchases.

Ir was very nice a got to the dealer w no rsv the atención was fast and profecional

I'm a long time customer and knew exactly what I wanted going in. It was seamless.

My experience was great and even when things do not go completely as planned, the service staff has been very accomodating

It was very quick and easy .

Excellent service advisor, service personnel did a good job on my brakes. I appreciate info calls made by Larry to keep me informed.

It was essentially hassle-free and the sales and finance personnel were great to work with (nice personalities and very accommodating). Compared to past experiences, this was a breeze.

I went just for services and turned out great - bought a new car! Worked out well!

I couldn't have asked for a better experience.I would definitely recommend Freeway Honda to my friends.

It was quick and easy to get in and care was well serviced. We did not have any problems.

This is my second time at this location, and I have to say that I always have a positive experience. Both times I was there, Kevin was my service adviser. He has been very friendly and professional, and provided excellent customer service. I will be returning in the future.

Great experience. Steve took his time with my wife and me and never made us feel rushed. Before we drove off Steve spent over a half hour explaining all the new technology features on our new Accord. Very positive buying experience and Steve was very friendly and professional. I would recommend Freeway Honda to my friends. Thanks Steve

The people at Freeway Honda make all the difference. We "shopped around" to various dealerships and online when looking for our new car. Andrew Montgomery at Freeway Honda really listened to what we wanted and found the right car to meet our needs rather than focusing on getting a sale that would benefit the dealership or him personally. And although we had to wait a while to meet with the financing department to complete the transaction, it was quickly completed without any pressure to add extras. We have purchased multiple vehicles over the years and this was our best ever car purchasing experience.

Sam is an awesome salesman. He was respectful and patient the whole time. I will recommend Sam to all my family and friends.

Larry was great!! Brad checked my vehicle in and got everything taken care of for Larry while he helped another customer. Great customer service!

i came in to the shop to have A1 service. it took at least, half an hour to perform the service maintenance. i have used the promo card that was given to me in february. I appreciate the extra savings i received for using the card.

Came in for service on my 06 Civic (B-14 Service).

I requested and was given a courtesy car which I like.

The pricing expensive, even with the coupon and the savings card that I used.

I had the service special done on my 2011 Honda Accord.

They had the car done before I was finished doing some errands. :)

EXCELLENT!
Customer service is the provision of service to customers before, during and after a purchase...

It was the best car shopping experience I have had in 30 years. Andres quickly found the beautiful blue color I liked. He showed me all the great features and I think he could see I loved it right away! Thank you!

It was the best car shopping experience I have had in 30 years. Andres quickly found the beautiful blue color I liked. He showed me all the great features and I think he could see I loved it right away! Thank you!

Excellent service in every way possible! Thank you Honda! My service man answered all my questions. He also told me I would need to buy new front brakes on my next visit to the Honda Dealership to service and maintenance my Honda Civic 2005.

As always, I am a highly satisfied customer with the professional service received.

The service was exceptional and everything was right on time. Will recommend to my friends.

i am very pleased with my experiance at Freeway Honda, my sales person Steve Sotelo was awesome, we ran into a couple of issues in the beginning but with his patience and understanding we were able to overcome the issues and i drove off in my brand new Honda CR-V a very happy woman. I would recommend Freeway Honda and Steve to anyone looking to buy a car from a really good salesman who does not pressure you. In all it was a really great experiance. Thank you

I have been a customer for a really long time and the service is excellent. I've learned to make an appoinment to make the service faster.

Excellent! Staff is always friendly and accommodating.

'm hoping to purchase a vehicle from Freeway Honda in the near future.

I am very happy with the courtesy and the service. I will recommend Freeway Honda to many people I know.

Very quick for a busy Tuesday after the Memorial Holiday. I was able to receive corrective work on a tire pressure monitor and recall service on the side curtain air bag fuse.

Great experience. We worked with Amir and he was a stellar person to work with. Attentive, straightforward, and very knowledgeable. What normally is a stressful experience, was made simple and pleasant and we were very satisfied with Amir's service I would come back and refer friends to your dealership.

Excellent, expeditious and immediate service provided, within a good time frame for my pick up of the car.

that service was quick año efficient i recomend honda in the future whith my riendas and fácil