Home Based Carpet and Flooring, LLC

Ted Henry
CINCINNATI, OH 45236
Category:
Flooring Sales/Installation
Work Completed Date:
November 21, 2014
Hire Again:
Yes
Approximate Cost:
$2,600.00
Description Of Work:
Installed new Tarkett Lifetime Vinyl flooring in our kitchen.
Comments:
They came out and measured the floor, brought samples. We had the floor in 2 weeks. Installation was perfect. They were friendly and a pleasure to work with.

on Tuesday, November 18, 2014 at 09:41:50

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Name: Ed Badger
City: Cincinnati,Oh. 45255
Date-of-installation: 11/13/2014
Product-installed: Shaw Anso wall to wall carpet
Quality-of-work: 5
Responsiveness: 5
Punctuality: 5
Professionalism: 5
Price: 5
Review: Very impressed with their knowledge. We had already picked out our carpeting at a local shop but they were able to give us a higher grade for less money. These were hard working installers. We were very impressed. They were in high demand since they are so good. I would highly recommend them all potential customers!

Member:
Robert Bartizek
LEBANON, OH 45036
Categories:
Carpet Sales/Installation
Luxury Vinyl Plank Flooring Sales/Installation
Services Performed:
Yes
Work Completed Date:
September 23, 2013
Hire Again:
Yes
Approximate Cost:
$18,000.00
Home Build Year:
1993
Description Of Work:
We have a large kitchen/breakfast nook area and a laundry room/family closet area that had vinyl flooring. The kitchen and laundry room/closet are connected by a long hallway which was carpeted. We replaced all of the flooring in these areas with a simulated wood product called vinyl plank. The rest of the house was re-carpeted.
Member Comments:
The entire experience was fantastic. After a phone conversation where we described basically what we wanted, Greg and Judy came to our home with several samples of carpet and flooring. Judy took detailed room measurements during this visit so that they could provide a pricing estimate (very reasonable). We narrowed the choices down to 2 flooring products from different companies and a carpet color that looked good. Since the samples are all fairly small, I asked Greg to get us a box of each flooring choice and a larger sample of carpet.
When the flooring boxes came in, Greg and Brandon visited to talk about how each would be installed (installation differed for the two products) and helped lay the samples out so we could see how they would look. We waited several days to make the final choice. Meanwhile, Judy decided to get us doormat-sized samples of the carpet color we chose as well as one shade on either side of our choice. We were glad that she did that because we wound up choosing one of those alternate shades instead. The new hard floors came in around $7000 and carpet for 4 bedrooms, upstairs hall, stairs, living room, family room and study came in around $11000.
Installation of the hard floors was done first. Removing the hallway carpet, adding a 1/4" plywood covering over the old subfloor, adding leveling compound to the old vinyl floor areas and installing the new flooring took 5 days. After giving us a few days to prepare for carpet work, they began that job. We needed to empty furniture drawers and bookshelves and also unplug and move electronic things like computers and TV's. They handled moving of all furniture. They did 2 bedrooms, the upstairs hallway and our family room on Day 1, the other 2 bedrooms and the study on Day 2 and the living room and dining room on Day 3. They cleaned up every day before they left.
We received quality products at a fair price and installation by guys that really knew what they were doing. Brandon did a large part of the installation work and was here every day. I would recommend Home-Based Carpet to anyone.

Dear Greg & Judy:

We hope this letter finds you well.

We are writing to express our satisfaction with the quality and workmanship of the carpet installation of December 28, 2006. The installers, Greg & James , did an excellent job. Their attention to detail and personal service exceeded our expectations. They were friendly and personable. During the installation, we shared conversations of various topics. In the short period of time, our son, Alan (age 3 1/2) also joined in on various conversations and Greg & James interacted with him at his level. Needless to say, he was very excited.

We will continue to recommend your products and services and look forward to doing business with you again.

Sincerely, David & Jennifer Britton

David Britton
CPA
Cincinnati, Ohio 45236

Carpet Sales/Installation/Repair
Flooring Sales/Installation
October 01, 2011 Work Done:
2500 square feet home, entire house re-carpeted. Kitchen and bath floors replaced in 2 story home with 2 1/2 baths.
Member Comments:
Spoke on phone to learn about us and our needs. Came to home with samples appropriate to our needs. Therefore, not overwhelmed with too many choices. Came second time when I questioned my first choice. Installation very professional. Friendly workers and quality work. Very satisfied, there was a small flaw in bathroom floor tile. It was replaced without any problem. I love the floors.
Tina Nix
WEST CHESTER,OH

Carpet Sales/Installation/Repair
Hardwood Flooring Sales/Installation/Refinishing
Work Completed Date: May 01, 2011
Home-based Carpet has done a carpet and hardwood installation.
We have used Home-based Carpet before, always an excellent experience. They are prompt, professional, and listen to what the customer wants.
Pat Zurlinden

Dan Katt
CINCINNATI, OH 45244
Category: Carpet Sales/Installation/Repair
Services Performed: Yes
Work Completed Date: April 02, 2012
Hire Again: Yes
Approximate Cost: $8,500.00
Home Build Year: 1975
Description Of Work:
Removed and replaced carpet in all rooms of the house except a first floor family room. This included a living room, dining room on the first floor and stairs to the second floor. This included the second floor hallway, four bedrooms, and four closets, including one walk-in closet.
Member Comments:
Greg and his wife came to our house with various samples. Brandon was also there to answer questions about the installing process. We selected a carpet brand and color and paid a deposit. Then a rare and unusual thing happened. My wife changed her mind#@*#!!!. We contacted Greg regarding our request for an upgraded quality carpet. Greg was most gracious to this request. He applied all the deposit toward the upgrade and switched our order. This was a seamless transition for us (much to my surprise). We found this to be a rare and beautiful example of superlative customer service and exceeding expectations on the part of Home Based Carpet and Flooring.

We discovered that Brandon is an expert in the carpet and flooring install business and a sought after craftsman. He proved that during our two day install process. Brandon guided us in the furniture and dresser shuffling during the install. Day one involved the downstairs two rooms and two second floor bedrooms. Day two was the hallway, stairs, and other two bedrooms. This allowed us to shuffle furniture to other bedrooms without needing to use the stairs. Brandon and his team were able to rotate and move around the major furniture pieces within the rooms during the carpet install.

Brandon's talent showed in the seamless transition from room to hallway, to closet. I not longer have to fear stepping in the doorway the wrong way and hitting nail tacking (as before). There are no loose threads or seams. We have received rave reviews and compliments on the carpet selection and install from family, friends, and neighbors. We are most appreciative of the price, professionalism, and customer service from Home Based Carpet and Flooring. We would recommend them to others and use them again in the future.

WEST CHESTER,Oh
Carpet Sales/Installation/Repair
Flooring Sales/Installation
October 01, 2011
Would You Use Again ?
Yes
Approx. Cost:
$11,466.00
Work Done:
2500 square feet home, entire house re-carpeted. Kitchen and bath floors replaced in 2 story home with 2 1/2 baths.
Member Comments:
Spoke on phone to learn about us and our needs. Came to home with samples appropriate to our needs. Therefore, not overwhelmed with too many choices. Came second time when I questioned my first choice. Installation very professional. Friendly workers and quailty work. Very satisfied, there was a small flaw in bathroom floor tile. It was replaced without any problem. I love the fl