Carey Phillips
5 out of 5
I called Paul's Washer and Dryer Repair yesterday with a front load washer that began making a very loud noise when in the spining. I tried to calling a few places which would not give me a straight answer. I want to thank Paul for giving a straight answer on the phone. The machine is beyond repair. This type of customer service is missed these days. Thanks for the free help. Carey
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Kelly R.
5 out of 5
Our LG washer was leaking all over the place, obviously we needed repair and had to have company who knows what they are doing. We called a few places and simply had a bad vibe, foreign accent, wouldn't tell us anything about the cause of the leak, no clear estimate. This changed when we called Paul's Washer and Dryer Repair. From the beginning it was clear that this is an exceptional company who care about their customers more than the making a quick appointment. Arriving on time, the job was a bit complicated. The parts needed to be ordered, we were kept updated. The job was done with exceptional quality. Our machine is working properly. We are very please to recommend Paul's Washer and Dryer Repair Service.
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Scott
5 out of 5
I want to express my appreciation for the honest work completed recently at our home in the Westchester area. We did some research of local businesses in the 90045 area, calling from the road, on the way back from a family vacation, knowing the dryer was out of commission we needed a reliable business. Paul's Service is just that. Arriving on time Paul was friendly, professional and had our Kenmore dryer working in a short-time. The job was done for the price quoted. Excellent company. Scott H. Los Angeles, CA
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Sam S
5 out of 5
I do considerable research on all home projects, which lead me to call Paul's Service. There are several do-it-yourself website which indicated that our "lid-switch," had failed. I was impressed by Paul's in taking their time in talking with us on the phone. It became apparent that Paul new what he was talking about, being open to home diagnosis I was given an quote and I made an appointment. The switch was bad, Paul showed me what went wrong and he was comfortable in me watching him work. In short-order our machine was working as good as new. Impressed with the professionalism and their willingness to take time to talk with me about my machines. Sara
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R And S
5 out of 5
A few kind words for a kind company. Our General Electric dryer, quiet a few years old, was acting up in a rather puzzling manner to us as well as to another service provider. The confusing dryer would sometimes heat, work perfect, and other times be cold. We spoke with a service technician directly from Paul’s Washer and Dryer. In relatively short order he provided us with a diagnosis and an estimate. Upon arriving at our home, on-time, we were pleasantly surprised to experience a level of professionalism, we have not experienced in many a day. The dryer had a loose wire, sound easy, but simply not so. Our repair technician was determined to have uncover the source of the problem. With quiet a bit a bit of persistence and patience our machine is working in top order. Most appreciative of Paul’s Service. We highly recommend this company. Rachael and Sara Venice, CA
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F430
5 out of 5
David is not even out of the elevator in my building as I sit to write this. VERY professional expertise, but delivered with a folksy, comfortable manner. Minor leak in old stacking washer and dryer. Minor but chronic. David offered earlier appointments that I could not accept due to my work schedule and David showed up right when he said he would Monday morning. He knew immediately how to fix the problem and a couple of others, had the parts in his truck and even ordered a light bulb that I have not been able to replace for years, and years. He is going to drop it at my door this afternoon. I would recommend him to anyone. I would guess that if someone gets uppity or snooty it does not go down well. If you want an honest, capable repairman, like the guy who used to fix stuff for your mother, call David. He is of that generation where manners and geniality are important. 5 stars!! Family business and successful for a lot of good reasons! Try him.
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Erice And Sara
5 out of 5
Paul's Washer and Dryer Repair is a first rate company. Arriving at our home this morning we had several companies previously trying to figure out what in the world the noise coming from out dryer is. Paul was able to determine that "back bearing" was worn out on our machine. Simply amazing, so obvious to Paul and completely not seen by others. Our machine is working quietly. We are most appreciative. Erice and Sara 90405
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