Tammy R.
1 out of 5
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| Customer Service | |
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| Recommend | |
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Owner/manager very rude, greedy and dishonest! Witnessed a person who lost their money in one of the washers, the coin return malfunctioned and wouldn't return the money. The person who lost the money went to the attendant to seek help. They got the manager. Manager refused to unlock the machine or refund the money saying that if she were to refund the lost money, that then, she would be out. How lame is this??? It may be just a few quarters but STEALING IS STEALING!!! This manager refused to refund a customer's money after the customer received no product or service, as the washer wasn't working and coin return also failed....therefore, by (so rudely) saying what she did to the customer AND refusing to refund, the manager LITERALLY STOLE FROM HER CUSTOMER!!! I will NEVER NEVER NEVER give Suds N Sun ANY of my business EVER!!! I WILL NEVER GIVE MY PATRONAGE OR SUPPORT TO A PLACE WHO INTENTIONALLY and DELIBERATELY RIPS OFF ITS CUSTOMERS, THEN LIES ABOUT IT with some kind of LAME SELF JUSTIFICATION for doing so!!! I would NEVER go there myself, and I will NEVER recommend them to ANYONE!!! I will also tell EVERYONE I know about how TERRIBLE they treat their customers!!!
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