2.0 out 5
"As a resident who has lived here nearly 7 years with my family, I can give an honest and accurate review of this property. We first moved in when it was called San Remo. After that, it became Westbury Apartments, managed under Guardian. NOW, it has recently changed hands again and is still called Westbury, but the management is WPL Associates, an off shoot of Kinsel Ameri Properties, Inc. The community here has been usually been pretty nice and easy to get along with. However, ever since the recent change over to WPL, and the promotion of the assistant manager, Ericka, to manager, the property has, in our opinion, taken a nose dive in customer service and professionalism. In fact, I believe it has put her in a place of too much power, without enough practical real world experience. She is distant, has that "fake" smile she shows people and gossips about tenants behind their back like a coward. These are my views only, but they are shared by many here. The swimming pool has a very strict rule of ONLY BOTTLED WATER allowed in the pool area, not just the pool. No food, no other beverages, including Iced tea or whatnot on a hot day. As residents, we pay over $1000 to live here, and expect to be able to enjoy our pool during the summer. I found out the other day that this is a company policy of WPL, not just Westbury. Management has a history of expecting the residents to follow the rules here, but the office staff and their families and friends don't have to. Remember the pool rule? It's OK for office staff and their family and friends to have food out there or other drinks, but not residents. THAT is discrimination, period. If you mention it to them, like we did, you will find yourself with a "no cause" notice to move, even if you don't do anything wrong. Personally, I feel it's retaliation, but it could be that they are removing long term residents from here to let in more section 8 type of residents as they have government assisted monies and credits. That "no cause" notice allows them to get rid of anyone they don't like, regardless of what it is. It could even be for "protected" reasons such as race, religion, marital status, sexual orientation, etc. Because they don't have to GIVE YOU ANY REASON OR EXPLANATION under that law. It's a back door loophole the Oregon Legislature left in there, and one I'm working with them to fix to stop this abuse. The property itself is OK. The pool is small, the hot tub is rarely working, the walls are paper thin, the ANTS are crazy, the bedrooms are small, but it was still home for us. The ONLY real issue we have is the poor management, that has a "holier than thou" attitude, especially Ericka the manager. We are suing the property management company and the manager herself individually. Believe me, there are MUCH better places in Beaverton, Oregon to live where you don't have to put up with crappy crabby managers and where you can find a place where you can"
Dave S. , Jun 29 2013 4:03PM